Is there any way I can arrange a set time to try to work with someone to get this fixed? I am willing to pay to work with someone that can help. Please…
Jason Bardales
303-522-6499
Is there any way I can arrange a set time to try to work with someone to get this fixed? I am willing to pay to work with someone that can help. Please…
Jason Bardales
303-522-6499
The person that set up the units for me is serverly ill and unable to assist.
| jmakivic balena team
February 8 |
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Hi @bardales ,
I’ve taken some time to consult with my colleagues, let’s try this first:
purchase a new SD Card.
Follow these instructions (Get started with Raspberry Pi 3 and Node.js - Balena Documentation) to add a device. Scroll down to “Add your first device” in order to see how to add a device.
After that, scroll down to “Provision device” in order to use Balena Etcher to flash the SD Card.
After this, wait a few minutes. A new device should show up in your application.
If the new device does still not work properly, we will see what else we can do. Have you considered showing this entire forum thread to the person who helped set this up for you? If they already know how to use Balena, they shouldn’t have any problems implementing this solution remotely.
Hi @bardales ,
Just checking in on this thread since we all had the debug call.
Everything still working properly?
Wish you well
Hi!
Yes the system is still working!!! I’m so grateful for the time the three of you gave up to help resolve my problem, it really meant a lot to me. I learned a lot on the call; I really do wish it could have been recorded because it would be worth holding on to for future reference!! the program, on both monitors still isn’t showing all of the photos loaded so I don’t know if there is a limit or if there is a way of figuring that out. I’m just grateful to have it working again!
I have a friend that also has the same system set up and hers isn’t working for completely different reasons. I’m hoping to go to here house in a soon to help her trouble shoot her system so I may be reaching out for some more help possibly; once I know what is going on.
Thank you again for everything, greatly appreciated!
Jason Bardales
Glad we could help @bardales !