We have an installation where the IT department refuses to allow wildcards in their firewall. The Network requirements document states that they need to grant access to *.balena-cloud.com. We need a list of actual hostnames for them. Is that possible?
Also, at some point there was a requirement to allow access to *.pubnub.com. Is that still necessary? What is it used for? If it is necessary, we would also need specific hostnames.
Hello, access to pubnub is no longer necessary. For maximum compatibility and uptime of customer’s devices, we don’t officially publish hostnames used, since they can get added/removed based on internal requirements/priorities. However you could try limiting the list devices can connect to:
For anyone else reading this later - you should only do this if its not an option. The correct way is still to follow our network requirements and allow the wildcard *.balena-cloud.com.
Balena might change the way our backend works in the future, where we might require access to another domain. This can potentially interfere with normal operation of your devices.