Hi,
Thanks for the logs, something jumped out at me:
[error] LogBackend: unexpected error: Error: self signed certificate in certificate chain
[error] at TLSSocket.onConnectSecure (_tls_wrap.js:1474:34)
[error] at TLSSocket.emit (events.js:310:20)
[error] at TLSSocket._finishInit (_tls_wrap.js:917:8)
[error] at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:687:12)
WARNING: ca-certificates.crt does not contain exactly one certificate or CRL: skipping
Warning: Ignoring extra certs from `/etc/ssl/certs/balenaRootCA.pem`, load failed: error:02001002:system library:fopen:No such file or directory
It looks like the root CA is not populated, and this would be coming from your config.json. Could you share the config.json you’re using and just obfuscate the URL and API keys?