cant upload code to the device

i’m trying to upload today and i’m getting an error, i dont recall anything major changed.
Feels like the device type was removed (this is stage ENV, and we received a new device type for our testing)

(balena push Move-Dev
[debug] original argv0=“C:\Program Files\balena-cli\bin\…\client\bin\node.exe” argv=[C:\Program Files\balena-cli\client\bin\node.exe,C:\Program Files\balena-cli\client\bin\run,push,Move-Dev] length=4
[debug] Using . as build source
[debug] Connecting to builder at

/ Uploading source package to balena cloud[debug] received HTTP 200 OK
[debug] handling message: {“message”:"\u001b[31m[Error]\u001b[39m Information about this device type could not be found",“isError”:true}
[Error] Information about this device type could not be found
[debug] handling message: {“message”:"\u001b[31m[Error]\u001b[39m Not deploying release.",“isError”:true}
[Error] Not deploying release.
RemoteBuildFailedError: Remote build failed
at Bluebird.then (C:\Program Files\balena-cli\client\build\utils\remote-build.js:56:23)
at tryCatcher (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\util.js:16:23)
at Promise._settlePromiseFromHandler (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\promise.js:517:31)
at Promise._settlePromise (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\promise.js:574:18)
at Promise._settlePromise0 (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\promise.js:619:10)
at Promise._settlePromises (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\promise.js:699:18)
at _drainQueueStep (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\async.js:138:12)
at _drainQueue (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\async.js:131:9)
at Async._drainQueues (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\async.js:147:5)
at Immediate.Async.drainQueues (C:\Program Files\balena-cli\client\node_modules\bluebird\js\release\async.js:17:14)
at runCallback (timers.js:810:20)
at tryOnImmediate (timers.js:768:5)
at processImmediate [as _immediateCallback] (timers.js:745:5)

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seems like there is a problem with your staging env, would be very helpful if you understand whats the issue

Hi, which device type are we talking about?

Variscite mx8m mini. (in stage env)
I’ve noticed that there is a general problem, i couldnt also add for example an RPI 3 device.

You mean you downloaded RPI 3 image, installed it on the device, but device won’t appear on the dashboard?

Hello, it should be working fine now. I’ve just tested pushing to an imx8-mini application.
The staging environment is not stable and is not guaranteed to work at all times.