Cant download latest release

Product support
1

My latest push is cb294f380e432f1fcb11948e977a81c2fe81f410 and it has been downloaded properly except by device with uuid 2da5768da0c5954d659df0da22c91f9a. It has been trying to download for more than a week. Can anyone help please? Also, is there anything we can do to help fix this issue?

4

Hi,
Could you grant us support access for the aforementioned device? You can find that in the Actions page of your device.