VPN outage not reported on status page

Product support
1

All of our devices, across all of our fleets, are currently reporting Heartbeat only.

This is not reported on the status page, but it seem like perhaps there is a serious vpn problem currently, and we wanted to bring it to your attention.

Thank you.

2

Hello,

Thanks for bringing this to our attention. An incident was created and has recently been resolved. Please see our status page [1] for updates.

[1] Balena.io Status - Elevated VPN Errors