Hi -
I’m having an issue where my device sometimes enters in a bad state and I have to reboot it to get it back online. It seems to be happening more and more frequently as times passes by. Looking at the supervisor bugs, it looks like I’m hitting a bug.
Once I hit the bug, the device enters in the bad state. Here a gist with the error I’m seeing: supervisos error · GitHub
Is there a known issue around this? May I get some help figuring this out?
Hello,
what OS version and supervisor version do you have? When you say looking at the supervisor bugs, have you identified an issue on the supervisor github repo that looks to be related to your problem?
Hi -
I’m using balenaOS 2.113.18.
Sorry, typo in my message. I meant, that it seems like I’m running into a bug by looking at the logs. The link to the github gist show the error log I’ve seen.
I obtained the logs by running the following command on the device:
journalctl -u balena-supervisor --no-pager
Hi @rcooke-warwick -
Any thoughts on this? I continue to run into this issue in one my devices 
Here again another example from today: gist:a4fc5cebababb8771024fb196519c625 · GitHub
Hi Rafael, that logs do not seem like a known bug. As you are using a rolling balenaOS release, the advise is to update to the latest version for your device type as that’s the only maintained version, and see if the problem is still reproducible.
Also, please run diagnostics from the balenaCloud dashboard to make sure there are no other problems that could be causing this, for example file system corruption, kernel crashes or undervoltages.
One reproduced on the latest supported release, please enclose the whole journalctl log, the output of dmesg, and the downloaded diagnostics and we can then take a look.