Screenly on Raspberry Pi 2 hangs on Balena logo

Product support
1

Hello,

I tried to install ScreenlyOSE via the Balena Cloud on mutliple RPI devices.
Some of them are RPI3 and some are RPI2.

On RPI3 everything works fine.
On RPI2, it says the server etc. is started:

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But when plugging it in into some screen, it only shows the green green cube of the balena os.

I tried multiple deployment methods:

  • Deploy to balena button on github
  • The ./bin/deploy_to_balena.sh script on Github
  • Manually using balena push

Same issue across all three methods.
I also tried moving the RPI2 in a new Application which has “RPI2” as a base device type and then I deployed the application there again, but it won’t work there either.

Any suggestions how to resolve this issue? (Except buying more RPI3’s, because the 2’s should have enough power to handle that aswell).

Thanks,
Lucas

3

Hi @ich5003,

Thanks for reaching out to Balena. Sorry to hear the device isn’t moving past Balena logo. Can you help share some logs to help see what might be the state or if there are any specific errors?

Following link can help you get logs via CLI: balena CLI Documentation - Balena Documentation

Also, can you share the version of ScreenlyOSE you are running.

Thanks,
N

4

Hello @nitish,

thank you for your response.
As I always used the current version of the master, my ScreenlyOSE Version is the one based on the current master branch Closes #1531. Fixes demo site. · Screenly/screenly-ose@56bae46 · GitHub
Here are the requested logs:

logs.txt (21.7 KB)

6

On the Pi2, is the web-interface functional to manage the Screenly application? Can you browse to the application website and choose what content to display (even if you can’t actually see it via the HDMI output).

Also, I see this note in the Screenly repo: Deploying Screenly OSE to Balena is a breeze. Note that the Deploy to Balena button will only work for Pi 3. See the page below for how to run on other boards.– GitHub - Screenly/screenly-ose: The most popular digital signage project on Github!

So, if your current deployment was done by the Deploy with balena button, you may beed to switch to the traditional balena push methodology. Hope that helps!

8

Hi @dtischler

Thanks for your answer, the screenly website works perfectly on the RPI 2, looks exactly the same as on an RPI3. The only problem is, that the RPI2 doesn’t show anything besides the balena logo.

Also, as mentioned in my first post, I already tried to deploy using balena push, that also did not work.

9

Ah ok, I do see that now. So yes, you’ll have to do a balena push at the very least for the Pi2. Unfortunately I don’t have a Pi2 to test with, so I can’t try to duplicate the issue. For HDMI testing purposes, what happens if you try to clone the balenaDash GitHub repo (GitHub - balenalabs/balena-dash: Build a Raspberry Pi based desktop dashboard for stats, photos, videos and more!)and then balena push that project?