Request error: tunneling socket




I cannot neither restart application nor reboot remotely device

I get the following message:

Request error: tunneling socket could not be established, cause=socket hang up

but it seems that the device is online.
Is it possible to restart it remotely?



similar problem here. Device is online for 24 hours now. reboot over ssh is possible but not helping, resin shows no logs and no interactions over the resin interface are possible. the device has got storage and cpu is low. (the containers seem not to run)