NTP Sync not Syncing?

Product support
1

Hi All,

I’m having a little difficulty with time sync. I realize it occurs in the host OS https://docs.resin.io/runtime/time/, but even though I’m setting the timezone (my application needs correct local time), the OS clock isn’t syncing. I’ve tried the dbus-send to systemd, that just confirms that it hasn’t sync’d.

The time on the device log files is a weird portion of an hour out of sync, not a nice multiple of hours as I would see with a simple TZ error.

Is there a way to see what problems the host OS is having with Sync?

Specifics:
Raspberry Pi Zero W
Pimoroni InkyPhat card
ResinOS: Resin OS 2.2.0+rev1
Local Wifi NATd, and connecting fine to Resin.IO dashboard.
Docker image: resin/rpi-raspbian

3

Typically this issue is caused by problems accessing NTP servers on UDP port 123. Is this port being blocked by your firewall?

4

No, other Windows 10 PC and Ubuntu VM’s update ok. [[https://www.cs.cmu.edu/~help/networking/ntp.html](https://www.cs.cmu.edu/~help/networking/ntp.html)].

edit. Installed ntpdate in the container and it runs and syncs fine from the terminal.

root@b92e483:/app# ntpdate time1.google.com
20 Sep 23:50:24 ntpdate[313]: step time server 216.239.35.0 offset 4684686.221160 sec
root@b92e483:/app# ntpdate time1.google.com
20 Sep 23:50:39 ntpdate[314]: adjust time server 216.239.35.0 offset 0.001058 sec
root@b92e483:/app#
5

By default resinOS uses e.g. 0.resinio.pool.ntp.org can you successfully synchronize to that server?

6

Yes, it syncs with that server using ntpdate, just doesn’t work at start.
Interestingly, the local time inside the container is set, but cron remains in UTC.

EDIT: Some more useful info here: Tricks and Traps, Cron in containers