ModemManager auto connect HUAWEI ME909s 821ap V2 4G Module

Product support balenaOS
1

Hello,
I have HUAWEI ME909s 821ap V2 4G Module, connected via usb.
I have cellular configuration file with apn, number, etc. but autoconnect not working as my device goes offline.
With WiFi connection I checked from web-console and see modem in modemmanager list:

# mmcli -L
    /org/freedesktop/ModemManager1/Modem/0 [Huawei Technologies Co., Ltd.] HUAWEI Mobile V7R11
2

Hello @Lev89 welcome to the balena community and apologizes for the late reply on this!

Not sure where you are with this issue at this moment, but I would love to ask you some more questions to try to help you more.

  • Did you create the NetworkManager connection profile for the device? Did you follow this instructions?
  • When your devices goes online again can you find the connection profile?

Let us know if you solved your issue!

4

Hello, I know it has been a while since you opened this ticket. We just wanted to follow up to check if the debugging advice (to create a Network Manager connection profile) offered by my colleague helped with your issue? If you are still experiencing this problem any more information you can provide us with, could be helpful for us to debug the issue.