Logs are not displayed in the logs window, but are shown in balena logs



We have a container that logs some statements. We can see them on the host OS using following command:

balena logs -ft --tail=200 logger_370754_539852

However we can not see them in the Logs window:

How can we debug this or provide more information to fix this?



Do you see the logs if you remove the ‘service is logger’ filter?

Also, how does the application container log the statements? All output to stdout and stderr should be visible in the logs.


These logs were for the ‘logger’ service.
We didn’t see any logs even when removing the ‘service is logger’ filter.
We did see logs when requesting them using

balena logs -ft --tail=200 logger_370754_539852

The service logs statements to stdout.

We didn’t see this issue the last few weeks, maybe it was just a fluke?