How to add the RPI4 to the project

There is no way to add the machine to the cloud. I can access the machine via SSH after installing the Balena OS, but the machine does not appear to be joining the cloud and there is no button to add it to the cloud manually.
Any ideas on how to solve this?

Ilan

That’s OK.
I figured it out.

I’m having a similar problem. Could you explain your solution?

I customized the OS through the Balena Cloud interface https://dashboard.balena-cloud.com/apps/1663365/devices (Your URL will be different) and burned the OS after the customization. The machine came online almost immediately.
I was not able to get the output URL to work though. I can not see what the machine is actually doing.
Hope this helps.
Ilan