Hi,
A nice feature would be to have the option to “lock” a device, or set a flat, that one operator is currently working on it.
E.g. multiple devices are having issues, several operators start to investigate. It would be great to see, that someone else is already working on the device right now, so that the next operator can take of another device.
Also: a list of devices that I have currently flagged, so I can remember / unflag them when I’m done.