I have containers on multiple devices stalled, they are still online. I’m unable to ssh into the containers but can ssh into the HostOS. I’ve granted support access and sent an email a few days ago. I want to get to the bottom of what’s going on here.
@Medistream, sorry to hear about this issue. I have not found a support request e-mail in any queues – if you have not got any reply from us, I fear it may been “lost in the post”. If you would prefer not to share the device UUID publicly here, we can send you a private message. (The only “risk” of sharing it publicly is that, if you use the public URL feature, forum viewers would be able to visit it.)
Let us know how you’d like to proceed – thanks!
Hi @pdcastro I follow up with a private message
@Medistream, FYI / to confirm, I have sent you an e-mail to the address I found in your forum profile. You may share the device UUID by replying to that e-mail. Thanks for reaching out and sorry for the delay resulting from the e-mail issue.