Container stuck in "installed" state

One of the containers on my device is stuck in the “Installed” state. When I try to start it, we get a single log from the supervisor: Starting service '[service name][hash]' but there are no logs at all from the service itself. Restarting the service does not help. Is there any way I can access some additional logs or information about what’s going on here?

OK, this is resolved now. I checked journalctl -f -n 1000 -a -u balena on the host OS and the Docker startup error was shown - turns out it was a file permissions issue. Any reason these logs aren’t shown in the UI?

Hi @danielwest,

Looks like you figured out the issue on your own, good work! As for why the Docker error logs aren’t shown on the dashboard, this is because the dashboard logs currently only display logs for user services and a subset of device events such as service start, reboot, etc. We are working on a feature to surface more error logs to the dashboard or as an open interface. Let us know if there are any questions!