Can't get my EC2 instance to show up on the Balena Dashboard

Product support balenaOS
1

I created an EC2 instance using the Balena OS AMI (balenaOS-2.113.3-generic-aarch64). The config.json file I used is pretty similar to the config shown in this blogpost. BalenaOS AWS Amazon Machine Images now available - balena Blog

The instance starts perfectly fine, but I can’t see it show up on the balena dashboard. What am I missing?

2

To be specific, the config includes the following keys (some values redacted).

{
    "apiEndpoint": "https://api.balena-cloud.com",
    "appUpdatePollInterval": 900000,
    "applicationId": "",
    "deltaEndpoint": "https://delta.balena-cloud.com",
    "listenPort": "48484",
    "logsEndpoint": "https://logs.balena-cloud.com",
    "mixpanelToken": "",
    "registryEndpoint": "registry2.balena-cloud.com",
    "vpnEndpoint": "cloudlink.balena-cloud.com",
    "vpnPort": "443",
    "persistentLogging": true,
    "deviceApiKeys": {
        "api.balena-cloud.com": ""
    }
}
3

Do you see any logs in AWS @Blaise ? Did you try this from the blogpost?

please use a config.json configured for development mode and use the EC2 serial console to access to the serial console prompt of your instance. Direct AWS SSH access is not possible, but instances can be accessed via balenaCloud’s cloudlink access, either via the dashbaord web console or in development mode using the balena CLI ssh command.

4

I haven’t tried that, but I’ll let you know after giving it a try.

5

From the EC2 serial console, i’m not able to see the login prompt that I see with other EC2 instances that are not using the BalenaOS AMI.

6

Eventually, I got this to work!