BalenaDash log in on a private dashboard or Keyboard input to log in manually.

Product support
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1

i’m trying to use an existing Dashboard from a project management tool but it needs the user name and password permissions , i try to connect the keyboard to access, but the balenaDash does not seems to recognize it. i was able to connect the mouse using the command WPE_BCMRPI_CURSOR, but so far i have not found a similar command for keyboard input or a command to provide user and password permissions.
Is there a way to log in into my private dashboard using BalenaDash?

5

Hey @g_juan_carlos_botero welcome to the forums.

Could you let us know what device type you’re using here? I’ve just tested the setup (you can use SHOW_CURSOR = 1 to enable), and both keyboard and mouse appear to work fine. I’ve tried it on a 64-bit OS (which uses Chromium) and 32-bit Pi 3 which uses WPE and both are working OK using that configuration variable. Any basic USB keyboard should work with this setup.

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Hi @chrisys and balena team,

I am using a raspberry pi 3B and with the command SHOW_CURSOR=1 the mouse works fine, but the keyboard does not. I tried 3 different keyboards to eliminate the possibility of keyboard malfunction, but still the problem persisted.

Before installing the BalenaDash I had this PI3B with raspbian and never had problems with the keyboard input. What else could I check to solve the problem?

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Hi @g_juan_carlos_botero , just curious if you tried to enter text into any other site besides your private dashboard’s credentials fields? Just trying to rule out issues with that particular page through balenaDash.

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Hi @alanb128. Yes, I try different pages.

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Thanks for confirming that. I’ll discuss with some other team members and see what else we can suggest for you to check.

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I tried plugging in a USB keyboard to a Pi 3B running balenaDash and it was unresponsive. By shutting down and cycling the power, with the keyboard connected from before power up, it then worked. (I used https://dashboard.balena-cloud.com/ as the test credential page for LAUNCH_URL) Have you tried this procedure?

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for

@alanb128 It is works now!

I had tried to restart it from https://dashboard.balena-cloud.com/ but have not tied to shut it down from there. The times I turned it off it was de-energizing it.

Thank you very much for your support, so far I have really liked this platform and I see strong potential for future projects.

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Hi @g_juan_carlos_botero,

That’s great news that it is working now. Is there anything else we can help with?

Thanks,
James.

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Hi @jimsynz, No for the momento, thanks a lot.