Balena device public url <uuid> command gives internal server error

openBalena
1

I have configured openbalena on a bare Ubuntu 18.04 x64 server.

I have followed this documentation for setting up openbalena ( Link )

I have configured the balena cli on my machine ( Note: I am using Mac os. )

Now I logged into my openbalena using balena login and after that, I downloaded the OS for Beaglebone and configured it.

Now I am trying to enable the public URL for the device I am getting this error

➜ balena device public-url enable <MYUUID>
BalenaRequestError: Request error: Internal Server Error
    at /snapshot/balena-cli/node_modules/balena-request/build/request.js:197:17
    at tryCatcher (/snapshot/balena-cli/node_modules/bluebird/js/release/util.js:16:23)
    at Promise.module.exports.Promise._settlePromiseFromHandler (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:512:31)
    at Promise.module.exports.Promise._settlePromise (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:569:18)
    at Promise.module.exports.Promise._settlePromise0 (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise.module.exports.Promise._settlePromises (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:694:18)
    at _drainQueueStep (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:138:12)
    at _drainQueue (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:131:9)
    at Async._drainQueues (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:147:5)
    at Immediate.e.Async.drainQueues (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:17:14)
    at runCallback (timers.js:672:20)
    at tryOnImmediate (timers.js:645:5)
    at processImmediate [as _immediateCallback] (timers.js:617:5)

If you need help, don't hesitate in contacting our support forums at
https://forums.balena.io

For bug reports or feature requests, have a look at the GitHub issues or
create a new one at: https://github.com/balena-io/balena-cli/issues/

I get the same issue for balena URL status command:

➜ balena device public-url status <MYUUID>
BalenaRequestError: Request error: Internal Server Error
    at /snapshot/balena-cli/node_modules/balena-request/build/request.js:197:17
    at tryCatcher (/snapshot/balena-cli/node_modules/bluebird/js/release/util.js:16:23)
    at Promise.module.exports.Promise._settlePromiseFromHandler (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:512:31)
    at Promise.module.exports.Promise._settlePromise (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:569:18)
    at Promise.module.exports.Promise._settlePromise0 (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:614:10)
    at Promise.module.exports.Promise._settlePromises (/snapshot/balena-cli/node_modules/bluebird/js/release/promise.js:694:18)
    at _drainQueueStep (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:138:12)
    at _drainQueue (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:131:9)
    at Async._drainQueues (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:147:5)
    at Immediate.e.Async.drainQueues (/snapshot/balena-cli/node_modules/bluebird/js/release/async.js:17:14)
    at runCallback (timers.js:672:20)
    at tryOnImmediate (timers.js:645:5)
    at processImmediate [as _immediateCallback] (timers.js:617:5)

If you need help, don't hesitate in contacting our support forums at
https://forums.balena.io

For bug reports or feature requests, have a look at the GitHub issues or
create a new one at: https://github.com/balena-io/balena-cli/issues/

Also, I am getting the same issue for sudo balena local ssh mydevice.local

➜  sudo balena local ssh mydevice.local
Password:
ECONNRESET: socket hang up

Additional information may be available by setting a DEBUG=1 environment
variable: "set DEBUG=1" on a Windows command prompt, or "export DEBUG=1"
on Linux or macOS.

If you need help, don't hesitate in contacting our support forums at
https://forums.balena.io

For bug reports or feature requests, have a look at the GitHub issues or
create a new one at: https://github.com/balena-io/balena-cli/issues/

Balena version

➜ balena version
10.16.0
5

Hey @sharvin26! The public-url feature is not part of the openBalena spec. The tunnel service is part of the shipped stack so you could roll your own if necessary.

7

Thanks for the Response.