We have a couple of devices deployed on a large institutional network (a hospital). The devices are in this weird state where they keep getting updates to our software (we actually see the build number being updated) and they actually can talk to our servers, but for some reason the dashboard shows them as last connected months ago and we can’t trigger a BalenaOS update.
We’ve talked to the network administrators at the institution and they said they’ve “reclassified” the old endpoints (vpn.resin.io and pubnub.com) and the devices should be able to talk to those endpoints. My questions are:
- Are those endpoints still valid?
- Is there a way to trigger a BalenaOS update remotely without using the dashboard?