Unable to update current release on devices

For the last week I’ve been unable to update the docker containers in our fleet.

I’ve tried both setting a group target and pining releases to devices but neither seems to update the containers, I’ve had some devices with the new target release set for over a week and they have still not downloaded the new containers.


This issue is frustrating us and delaying a planned customer release. Any feedback would be much appreciated.

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So one thing that was hinted at was we might have to many releases and the devices not able to process the docker registry before timing out. However trying to remove a release using the following api call generates a Internal Server Error

curl --location --request DELETE ‘https://api.balena-cloud.com/v6/release?$filter=belongs_to__application%20eq%20<APP_ID>%20and%20commit%20eq%20%27<COMMIT_HASH>%27’
–header ‘Authorization: Bearer <AUTH_TOKEN>’