Hi,
I’m not a member of the Balena team, but I’ve been using Balena quite some time and trying things with openBalena. So just sharing my thoughts.
The first thing I would do is check my DNS settings, if they’re correct. First by checking your DNS provider, and then by using ping cmd and check the IP it tries to resolve is the correct IP
ping api.mydomain.org
If it is, my next step would be checking if the docker containers are running on the VPS (or Droplet, in DigitalOcean’s case) by using:
docker ps
If they are, you could check the response from https://api.mydomain.org/. It should show something. If it’s a 503 error, it means. it could reach the haproxy container, if it shows:
Cannot GET /
It means the API is running, but / is not found (404). If that’s the case, the API is online, so probably working fine.
I don’t know if you were looking for these kind of answers. But I hope they help debugging the problem!