Network timeout when trying to create my first openBalena app

root@balena:~/open-balena# balena app create myApp
network timeout at: https://api.mydomain.edu/device-types/v1

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I can ping api.mydomain.com and it returns my server

Hi,

You could take a look at the API container logs by entering the API container and running journalctl -u resin-supervisor -fn100 – this might show something useful.

Hi, this problem happened to me a couple of times and in the end it was always solved by restarting the openbalena-api container. If the problem persists, restart all the containers.

Hey there! It might still be valuable to see the API containers as @richbayliss pointed out, as that might give us an idea of what’s going on so we can fix it from our side!

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