My Raspberry pi 3 functionalities stop working (reboot, bluetooth, spotify)

Hi,

My RPI3 had been working with an older version OS/supervisor for a while with spotify and bluetooth connection from my windows 11 laptop.
While spotify was working, i realized my laptop can no longer connecting to this RPI3 with bluetooth; therefore, I triggered an OS update to balenaOS 2.95.3+rev1 and supervisor update to 12.11.42
After doing so, nothing seemed to work anymore and I can’t even reboot the device (It pops error: Error!Operation failed with: x: Request error: tunneling socket could not be established, statusCode=500)

Understand the issues might be looked at one at a time, can someone help me triage further?