BalenaRequestError: Request error: ESOCKETTIMEDOUT

Hello - I recently setup a Jetson AGX Xavier. The app deployment went ok and I’m able to push updates. However, whenever I try to reboot the device or purge the data from it, either through the dashboard or CLI, I get a timeout (Request error: ESOCKETTIMEDOUT). It’s been consistently like this for a couple of days now. Is this a known issue?

Hi

Do you also see this if you use the supervisor API directly from the device?
You can do this using our supervisor docs for the reboot endpoint

This should help us identify what part is causing this error.

Hi Stanley, just wanted to follow up, were you able to resolve your issue, or is there additional assistance we can provide?