Access to production image via dashboard

I’ve installed balenaOS using following the Getting Started guide.

Steps taken

  • Downloaded the production image for the Raspberry Pi 4: BalenaOS 2.41.0+rev4
  • Installed the CLI
  • Configured Network SSID and Network Key
  • Booted up the device
  • The device responds to mydevice.local and is given a IPV4 address through DHCP on my router.

From @agabq in another thread:

If you use the production image serial or video consoles are disabled. You can use only the console from dashboard.

Since I have installed the production image how do I access the console from the dashboard? Port 80 and port 443 does not seem to be opened.

nmap 192.168.x.y -A                                          40.7s  Wed Nov 27 16:57:46 2019
Starting Nmap 7.80 ( ) at 2019-11-27 16:57 CET
Nmap scan report for 192.168.x.y
Host is up (1.0s latency).
All 1000 scanned ports on 192.168.x.y are closed

Service detection performed. Please report any incorrect results at .
Nmap done: 1 IP address (1 host up) scanned in 16.58 seconds

Hi there, I believe this is referring to the dashboard web terminal, which you can access from your account on - you can see the documentation for this here