# When opening fleets, Stuck at "Loading Fleet" page. **URL:** \ **Category:** Product support\ **Created:** [October 20, 2021, 1:21pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791 "2021-10-20T13:21:21Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [October 20, 2021, 1:21pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/1 "2021-10-20T13:21:21Z")
Tried to clean the cache, cookies and even tried to use another browser. ![image](https://global.discourse-cdn.com/balena/original/2X/e/e27c83255dce2cdf6139e16f77412163d6056288.png) ---
**Author:** ![jakogut](https://avatars.discourse-cdn.com/v4/letter/j/9f8e36/32.png) [@jakogut](https://forums.balena.io/u/jakogut)\ **Post date:** [October 20, 2021, 10:11pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/2 "2021-10-20T22:11:46Z")
Hi Salman, Is this issue still ongoing? Could you open the console and see if there are any errors reported? ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [November 6, 2021, 4:45am UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/4 "2021-11-06T04:45:52Z")
Hi @jakogut, Thanks for get back to me. Now, sometimes only I’m getting the error, next time I’ll check the console and share it here. Thanks. ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [November 10, 2021, 2:58pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/5 "2021-11-10T14:58:17Z")
@jakogut Here is the log! ![image](https://global.discourse-cdn.com/balena/original/2X/0/098dea294d7e56c352145a7347dd524c8c7dfb06.png) ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [November 23, 2021, 6:24pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/6 "2021-11-23T18:24:49Z")
ping @jakogut ---
**Author:** ![20k-ultra](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/20k-ultra/32/3435_2.png) [@20k-ultra](https://forums.balena.io/u/20k-ultra)\ **Post date:** [December 23, 2021, 8:07pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/7 "2021-12-23T20:07:48Z")
Hey are you still having this issue ? I’m sure it’s been resolved given that this thread is a month old. Let us know. ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [December 27, 2021, 8:54am UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/9 "2021-12-27T08:54:31Z")
Nowadays, I face this issue less frequently. I’ll keep you posted. ---
**Author:** ![danthegoodman1](https://avatars.discourse-cdn.com/v4/letter/d/7bcc69/32.png) [@danthegoodman1](https://forums.balena.io/u/danthegoodman1)\ **Post date:** [December 27, 2021, 7:36pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/10 "2021-12-27T19:36:55Z")
Hi, could you potentially be using an extension, or have some firewall settings that could be blocking the connection? ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [December 28, 2021, 2:20am UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/12 "2021-12-28T02:20:56Z")
Hi, Yes I’m using a few extensions. But when I face the issue, I tried different browsers to see it’s related to the browser but at the time I got the same error in the different browsers too. ---
**Author:** ![builder555](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@builder555](https://forums.balena.io/u/builder555)\ **Post date:** [December 31, 2021, 7:28pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/13 "2021-12-31T19:28:54Z")
Hello, Have you tried opening an incognito mode window? Also, do you use Pi-hole or another similar setup? ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [January 3, 2022, 4:21pm UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/15 "2022-01-03T16:21:08Z")
Hi, 1. Yes, tried. but no difference. 2. No. ---
**Author:** ![builder555](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@builder555](https://forums.balena.io/u/builder555)\ **Post date:** [January 5, 2022, 12:23am UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/16 "2022-01-05T00:23:55Z")
This is very bizarre as it seems to work in every setup we have tried so far. Do you have access to VPN? Perhaps try it over a connection from a different country? ---
**Author:** ![Hades32](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/hades32/32/6430_2.png) [@Hades32](https://forums.balena.io/u/Hades32)\ **Post date:** [January 6, 2022, 9:02am UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/17 "2022-01-06T09:02:16Z")
When this issue reappears could you check the following commands in a terminal? ```auto nslookup api.balena-cloud.com # should return a few IP addresses curl -v https://api.balena-cloud.com/ping ``` ---
**Author:** ![salmanfarisvp](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/salmanfarisvp/32/2687_2.png) [@salmanfarisvp](https://forums.balena.io/u/salmanfarisvp)\ **Post date:** [January 14, 2022, 10:14am UTC](https://forums.balena.io/t/when-opening-fleets-stuck-at-loading-fleet-page/349791/20 "2022-01-14T10:14:12Z")
> [@builder555](#): > > Do you have access to VPN? No, I don’t use any VPN. Sure @Hades32 . ```auto C:\Users\Faris>nslookup api.balena-cloud.com Server: dns.google Address: 8.8.8.8 Non-authoritative answer: Name: api.balena-cloud.com.domain.name Addresses: 78.47.226.171 95.216.36.80 95.216.67.149 195.201.199.239 ```