# Update Problems during initial balena sound update

**URL:** <https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981>\
**Category:** Product support\
**Created:** [June 21, 2020, 5:21pm UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981 "2020-06-21T17:21:37Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![g\_vincent\_guttmann](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@g\_vincent\_guttmann](https://forums.balena.io/u/g_vincent_guttmann)\
**Post date:** [June 21, 2020, 5:21pm UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981/1 "2020-06-21T17:21:37Z")

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Hi there!  
I just followed the instruction on how to set up a Pi for Balena Sound (a Pi 3B in my case), and downloads are taking forever, and are randomly going lower, rather than higher. I am sitting here with it online about 45 mins, and yet not a single of the three downloads running at the moment (out of seven) has made it past 50%.

Am I doing something wrong, and if yes, what exactly?

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**Author:** ![karaxuna](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@karaxuna](https://forums.balena.io/u/karaxuna)\
**Post date:** [June 22, 2020, 8:00am UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981/3 "2020-06-22T08:00:42Z")

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Hi,

As far as I understood you successfully pushed the code and now updates are downloading slowly right?  
Are the downloads progressing or completely stuck?  
Can you start the terminal of the device and run internet speed test? (maybe you can use this [tool](https://github.com/sivel/speedtest-cli))  
Can you run health check of the device and see if they pass? (Diagnostics tab -\> Device health checks -\> Run checks)

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**Author:** ![g\_vincent\_guttmann](https://avatars.discourse-cdn.com/v4/letter/g/b782af/32.png) [@g\_vincent\_guttmann](https://forums.balena.io/u/g_vincent_guttmann)\
**Post date:** [June 23, 2020, 7:30am UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981/5 "2020-06-23T07:30:53Z")

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Well, the downloads were slow AF, and mostly didn’t finish, but restarted in the middle. But I just went to bed, and the next morning all was hunky-dory. I guess I need to be a bit more patient with my Pi ; )

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**Author:** ![codewithcheese](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/codewithcheese/32/3007_2.png) [@codewithcheese](https://forums.balena.io/u/codewithcheese)\
**Post date:** [June 23, 2020, 8:04am UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981/6 "2020-06-23T08:04:01Z")

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Hey, Glad to hear you able to get it download eventually, feel free post again if you encounter other issues. It’s best to start a new thread for different issues so that each thread stays on topic and is useful for those who search for solutions. Have fun with your Pi and balenaSound 🙂

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**Author:** ![fredhawley](https://avatars.discourse-cdn.com/v4/letter/f/a88e4f/32.png) [@fredhawley](https://forums.balena.io/u/fredhawley)\
**Post date:** [July 6, 2020, 11:26pm UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981/8 "2020-07-06T23:26:03Z")

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Please help! My Pi4 is stuck in the initial update. It will get to around 30% and then restart. I ran the diagnostics tool and check\_localdisk failed, everything else succeeded.

Some localdisk issues detected:  
test\_write\_latency Slow disk writes detected: mmcblk0: 3582.01ms / write, sample size 7908  
mmcblk0p2: 1014.37ms / write, sample size 46  
mmcblk0p5: 1679.89ms / write, sample size 81  
mmcblk0p6: 3620.17ms / write, sample size 7773

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**Author:** ![dfunckt](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/dfunckt/32/56_2.png) [@dfunckt](https://forums.balena.io/u/dfunckt)\
**Post date:** [July 7, 2020, 8:01am UTC](https://forums.balena.io/t/update-problems-during-initial-balena-sound-update/140981/9 "2020-07-07T08:01:04Z")

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Can you please try with a good quality SD card?
