# Unable to connect to wifi on RPi3 **URL:** \ **Category:** balenaOS\ **Tags:** raspberrypi3, wifi\ **Created:** [March 6, 2019, 4:08am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541 "2019-03-06T04:08:29Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![phoenixmage](https://avatars.discourse-cdn.com/v4/letter/p/b5ac83/32.png) [@phoenixmage](https://forums.balena.io/u/phoenixmage)\ **Post date:** [March 6, 2019, 4:08am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/1 "2019-03-06T04:08:29Z")
I have installed BalenaOS 2.29.2 rev2 dev and for some reason despite all the details being configured correctly in the boot partition I am unable to join my wireless network. The interface is not coming up as running indicating that wpa\_supplicant has probably failed. If I manually create wpa\_supplicant.conf with the same SSID and PSK, stop wpa\_supplicant using systemctl and start it using the created config I am able to connect via wifi successfully and get a dhcp address. When viewing /etc/wpa\_supplicant.conf it doesn’t seem to have the network configured at all. I am not overly familiar with NetworkManager so I am not sure where else to look. ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 7, 2019, 11:19am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/4 "2019-03-07T11:19:48Z")
Hi @phoenixmage, We use NetworkManager to connect to wifi networks so it’s not advised to create your own wpa\_supplicant configuration. So in order to help you, we need you to download a vanilla RPi3 image from the dashboard where you will type your wifi credentials. If wifi still doesn’t work we will need the output of: `journalctl -u NetworkManager --no-pager` and `ifconfig` Regards! ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 7, 2019, 11:19am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/5 "2019-03-07T11:19:55Z")
Hi @phoenixmage, We use NetworkManager to connect to wifi networks so it’s not advised to create your own wpa\_supplicant configuration. So in order to help you, we need you to download a vanilla RPi3 image from the dashboard where you will type your wifi credentials. If wifi still doesn’t work we will need the output of: journalctl -u NetworkManager --no-pager and ifconfig Regards! ---
**Author:** ![phoenixmage](https://avatars.discourse-cdn.com/v4/letter/p/b5ac83/32.png) [@phoenixmage](https://forums.balena.io/u/phoenixmage)\ **Post date:** [March 7, 2019, 11:23am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/6 "2019-03-07T11:23:48Z")
Hi @spanceac I am currently running the stock image other than running ‘balena local configure’ and entering the correct SSID and PSK. Output from ‘journalctl -u NetworkManager --no-pager’ [https://pastebin.com/jTSXe705](https://pastebin.com/jTSXe705) ```auto root@balena:~# ifconfig -a balena0 Link encap:Ethernet HWaddr 02:42:B5:3D:84:9E inet addr:10.114.101.1 Bcast:10.114.101.255 Mask:255.255.255.0 inet6 addr: fe80::42:b5ff:fe3d:849e/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:381629 errors:0 dropped:0 overruns:0 frame:0 TX packets:972867 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:26695869 (25.4 MiB) TX bytes:1422667054 (1.3 GiB) br-72ad3c2dd8ee Link encap:Ethernet HWaddr 02:42:36:BB:48:6C inet addr:172.18.0.1 Bcast:172.18.255.255 Mask:255.255.0.0 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) eth0 Link encap:Ethernet HWaddr B8:27:EB:16:83:85 inet addr:172.16.37.108 Bcast:172.16.37.255 Mask:255.255.255.0 inet6 addr: fe80::1719:85f0:58:2c2f/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:1698180 errors:0 dropped:0 overruns:0 frame:0 TX packets:519266 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2469633279 (2.2 GiB) TX bytes:53572157 (51.0 MiB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:7946 errors:0 dropped:0 overruns:0 frame:0 TX packets:7946 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:595077 (581.1 KiB) TX bytes:595077 (581.1 KiB) resin-dns Link encap:Ethernet HWaddr AA:C8:64:F3:B7:85 inet addr:10.114.102.1 Bcast:0.0.0.0 Mask:255.255.255.0 inet6 addr: fe80::a8c8:64ff:fef3:b785/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:24442 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:3339351 (3.1 MiB) supervisor0 Link encap:Ethernet HWaddr 02:42:5F:C9:33:EF inet addr:172.17.0.1 Bcast:172.17.255.255 Mask:255.255.0.0 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr EA:03:00:E9:A9:70 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) ``` ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 7, 2019, 11:38am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/8 "2019-03-07T11:38:14Z")
Hi @phoenixmage, Could you also paste the output of `cat /mnt/boot/system-connections/resin-wifi-01` with the `psk` field deleted. Also output of `nmcli con` would be usefull. ---
**Author:** ![phoenixmage](https://avatars.discourse-cdn.com/v4/letter/p/b5ac83/32.png) [@phoenixmage](https://forums.balena.io/u/phoenixmage)\ **Post date:** [March 7, 2019, 9:36pm UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/10 "2019-03-07T21:36:28Z")
> [@spanceac](#): > > cat /mnt/boot/system-connections/resin-wifi-01 Hi @spanceac, I have no resin-wifi-01 only resin-wifi which contains ```auto cat /mnt/boot/system-connections/resin-wifi [connection] id=resin-sample type=wifi [wifi] hidden=true mode=infrastructure ssid=Lungo [wifi-security] auth-alg=open key-mgmt=wpa-psk psk="PSK" [ipv4] method=auto [ipv6] addr-gen-mode=stable-privacy ``` ```auto nmcli con NAME UUID TYPE DEVICE Wired connection 1 5d8d502d-8d9d-3b63-b30d-c37fa3a6d13f ethernet eth0 supervisor0 52a52e20-6f15-4a01-bc0f-125df7a435ea bridge supervisor0 resin-sample 1669d9b1-30a7-3d20-87ec-aad518cd9e8f wifi -- ``` ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 13, 2019, 8:20am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/11 "2019-03-13T08:20:53Z")
Hi @phoenixmage, Looking through your connection file, it seems fine. You said that you used `balena local configure` command so this makes me think that there could be something wrong with the local mode. Could you please download the same image version from the dashboard where you will also put your WiFi credentials and see if it works? Dashboard link: [https://dashboard.balena-cloud.com](https://dashboard.balena-cloud.com) Thank you! ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 13, 2019, 8:20am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/12 "2019-03-13T08:20:59Z")
Hi @phoenixmage, Looking through your connection file, it seems fine. You said that you used balena local configure command so this makes me think that there could be something wrong with the local mode. Could you please download the same image version from the dashboard where you will also put your WiFi credentials and see if it works? Dashboard link: [https://dashboard.balena-cloud.com](https://dashboard.balena-cloud.com) Thank you! ---
**Author:** ![phoenixmage](https://avatars.discourse-cdn.com/v4/letter/p/b5ac83/32.png) [@phoenixmage](https://forums.balena.io/u/phoenixmage)\ **Post date:** [March 13, 2019, 8:54am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/13 "2019-03-13T08:54:49Z")
Hi @spanceac, Same issue occurs when I use the balina-cli to an instance of openBalena and use balena os configure. I assume openBalena and Balena Cloud use the same mechanism to generate images? Cheers ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 13, 2019, 8:59am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/14 "2019-03-13T08:59:51Z")
Hi @phoenixmage, The openBalena and Balena Cloud images are the same. When you say the same issue occurs when you > [@phoenixmage](#): > > use balena os configure. are you referring to the image downloaded from the dashboard? Regards! ---
**Author:** ![phoenixmage](https://avatars.discourse-cdn.com/v4/letter/p/b5ac83/32.png) [@phoenixmage](https://forums.balena.io/u/phoenixmage)\ **Post date:** [March 13, 2019, 9:09am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/16 "2019-03-13T09:09:55Z")
Hi @spanceac You seem to be double posting… I downloaded the dev image for Rpi3 and ran balena os configure ~/balena-images/BalenaOS-2.29.2+rev2-dev.img --app ha-balena I flashed the image to SD card and then booted the Pi from that with the same issue, Wifi never connects. ---
**Author:** ![spanceac](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@spanceac](https://forums.balena.io/u/spanceac)\ **Post date:** [March 13, 2019, 9:51am UTC](https://forums.balena.io/t/unable-to-connect-to-wifi-on-rpi3/5541/17 "2019-03-13T09:51:25Z")
Hi @phoenixmage, There is indeed a small issue where a post appears twice. I will erase the extra one. If you download an image from the dashboard where you will also insert your WiFi credentials, there is no `balena os configure` step necessary. In your dashboard application click on `Add device`, select the `Development` version and `Wifi + Ethernet`. Type your wifi credentials and click on `Download balenaOS`. Then flash the image as you downloaded it without any other intervention on the image. Please let us know how it goes.