# Stuck on downloading for more than 8 hours

**URL:** <https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648>\
**Category:** Product support\
**Tags:** raspberrypi3\
**Created:** [August 11, 2017, 4:50pm UTC](https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648 "2017-08-11T16:50:05Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mryangyu](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@mryangyu](https://forums.balena.io/u/mryangyu)\
**Post date:** [August 11, 2017, 4:50pm UTC](https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648/1 "2017-08-11T16:50:05Z")

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One of my devices is stuck on downloading a new container push,

I tried pushing new code, restarting, shutdown etc, still stuck. Was wondering if there was a way to restart the download

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**Author:** ![craig-mulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/craig-mulligan/32/18_2.png) [@craig-mulligan](https://forums.balena.io/u/craig-mulligan)\
**Post date:** [August 11, 2017, 5:19pm UTC](https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648/2 "2017-08-11T17:19:40Z")

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Hey @mryangyu,

Are there any errors besides the looping of the downloading log? Are you using [deltas](https://docs.resin.io/runtime/delta/) or regular updates?

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**Author:** ![mryangyu](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@mryangyu](https://forums.balena.io/u/mryangyu)\
**Post date:** [August 11, 2017, 5:39pm UTC](https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648/3 "2017-08-11T17:39:28Z")

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I did a “purged data” and that seems to have stopped the downloading. but now that device is on the previous commit. not sure how I could force just that one device to update to latest commit.

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**Author:** ![mryangyu](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@mryangyu](https://forums.balena.io/u/mryangyu)\
**Post date:** [August 11, 2017, 5:40pm UTC](https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648/4 "2017-08-11T17:40:23Z")

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Spoke too soon, I think it just updated itself to latest.

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**Author:** ![kipe](https://avatars.discourse-cdn.com/v4/letter/k/df705f/32.png) [@kipe](https://forums.balena.io/u/kipe)\
**Post date:** [August 11, 2017, 6:01pm UTC](https://forums.balena.io/t/stuck-on-downloading-for-more-than-8-hours/1648/5 "2017-08-11T18:01:02Z")

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Out of my experience, that kind of behaviour typically is caused by poor internet connection. We have multiple devices deployed in public access WLANs, typically the devices manage to download the updates during the night when usage is smaller.