# Sound Supervisor won't start / Spotify issues **URL:** \ **Category:** balenaOS\ **Tags:** raspberrypizero\ **Created:** [February 24, 2022, 6:55pm UTC](https://forums.balena.io/t/sound-supervisor-wont-start-spotify-issues/353023 "2022-02-24T18:55:19Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![lunaticluke](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@lunaticluke](https://forums.balena.io/u/lunaticluke)\ **Post date:** [February 24, 2022, 6:55pm UTC](https://forums.balena.io/t/sound-supervisor-wont-start-spotify-issues/353023/1 "2022-02-24T18:55:19Z")
_Update_: I posted this topic like a month ago, but got no replies and I also gut no further replies from the staff on my original post. I would really appreciate helpful replies, because I am trying to get this to work for so long… Hello, I recently posted here and made some progress with my system, but there are still problems. I deployed balena sound to my raspberry pi zero 2 (+ HIFI DAC Zero). The previous deploys didn’t work because the wrong version of docker was used. This was fixed, so now the sound supervisor installed without a problem. I tried to play music via spotify connect and BT but nothing worked. The terminal output continuously stated " When I try to connect to Spotify and play a song it disconnects immediately. The logs are as follows: spotify [2021-12-23T12:33:56Z INFO librespot\_playback::player] Loading \ with Spotify URI spotify:track:6qUEOWqOzu1rLPUPQ1ECpx spotify [2021-12-23T12:33:57Z INFO librespot\_playback::player] \ (310386 ms) loaded spotify ALSA lib pulse.c:243:(pulse\_connect) PulseAudio: Unable to connect: Connection terminated spotify spotify [2021-12-23T12:33:58Z ERROR librespot\_playback::player] Audio Sink Error Connection Refused: Device default May be Invalid, Busy, or Already in Use, ALSA function ‘snd\_pcm\_open’ failed with error ‘ECONNREFUSED: Connection refused’ Service exited ‘spotify sha256:b354887709a46e467701c9ea0ed1b59060e155973f9e65a25835d8b801c21de1’ audio Waiting for sound supervisor to start at 172.17.0.1:80 Restarting service ‘spotify sha256:b354887709a46e467701c9ea0ed1b59060e155973f9e65a25835d8b801c21de1’ spotify Starting Spotify plugin… spotify Device name: balenaSound Spotify 1738 spotify Volume normalization enabled. spotify Spotify audio cache disabled. spotify [2021-12-23T12:34:01Z INFO librespot] librespot 0.3.1 bbd575e (Built on 2021-11-26, Build ID: a6e0Ery3, Profile: release) spotify [2021-12-23T12:34:01Z INFO librespot\_core::session] Connecting to AP “[ap-gew1.spotify.com:4070](http://ap-gew1.spotify.com:4070)” spotify [2021-12-23T12:34:01Z INFO librespot\_core::session] Authenticated as “1155180833” ! spotify [2021-12-23T12:34:01Z INFO librespot\_playback::mixer::softmixer] Mixing with softvol and volume control: Linear spotify [2021-12-23T12:34:01Z INFO librespot\_playback::convert] Converting with ditherer: tpdf spotify [2021-12-23T12:34:01Z INFO librespot\_playback::audio\_backend::alsa] Using AlsaSink with format: S16 spotify [2021-12-23T12:34:01Z INFO librespot\_core::session] Country: “AT” When I try to pair my phone with the BT of the Pi it won’t work either. I alqready set the variable “AUDIO\_OUTPUT” to “DAC” and the custom config. “BALENA\_HOST\_CONFIG\_dtoverlay” to “hifiberry-dac” because I’m using the hfiberry zero dac. In case you need the .log file, I attatched it to this post. [log.txt](https://forums.balena.io/uploads/short-url/otDk3wsDRTpVA6bd42JPWgbs6oL.txt) (7.3 KB) Any ideas? Thanks in advance! ---
**Author:** ![lunaticluke](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@lunaticluke](https://forums.balena.io/u/lunaticluke)\ **Post date:** [February 25, 2022, 11:35am UTC](https://forums.balena.io/t/sound-supervisor-wont-start-spotify-issues/353023/2 "2022-02-25T11:35:04Z")
I also granted support access for one week! ---
**Author:** ![mrsaatci](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mrsaatci/32/7561_2.png) [@mrsaatci](https://forums.balena.io/u/mrsaatci)\ **Post date:** [March 3, 2022, 6:25pm UTC](https://forums.balena.io/t/sound-supervisor-wont-start-spotify-issues/353023/3 "2022-03-03T18:25:10Z")
I’m not sure if this will be relevant to you, but I’ve been trying to set up BalenaSound on Rasp 1 B+ and it seems that they can’t handle all services running, as of now I’m attempting to run or install BalenaOS on docker or a VM and have that set up as Master and my pi’s as client-only which I hope will work. ---
**Author:** ![lunaticluke](https://avatars.discourse-cdn.com/v4/letter/l/ba8739/32.png) [@lunaticluke](https://forums.balena.io/u/lunaticluke)\ **Post date:** [March 3, 2022, 7:21pm UTC](https://forums.balena.io/t/sound-supervisor-wont-start-spotify-issues/353023/4 "2022-03-03T19:21:54Z")
Thanks for your reply 🙂 Good thought, but it seems to me that it‘s a configuration / deployment problem because everything runs smoothly (Pi Zero 2 WH is a recent model with sufficient hardware). Good luck with your setup!