# Resin staging IOT2040 download multi-container not working

**URL:** <https://forums.balena.io/t/resin-staging-iot2040-download-multi-container-not-working/2899>\
**Category:** Product support\
**Created:** [April 10, 2018, 7:05pm UTC](https://forums.balena.io/t/resin-staging-iot2040-download-multi-container-not-working/2899 "2018-04-10T19:05:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bas\_thingshub](https://avatars.discourse-cdn.com/v4/letter/b/ac8455/32.png) [@bas\_thingshub](https://forums.balena.io/u/bas_thingshub)\
**Post date:** [April 10, 2018, 7:05pm UTC](https://forums.balena.io/t/resin-staging-iot2040-download-multi-container-not-working/2899/1 "2018-04-10T19:05:43Z")

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Hi,

In our device uuid 5b651cfa1d93637105896e57fc806b70 (IOT2040 siemens) there is a problem downloading the containers from [registry2.resinstaging.io](http://registry2.resinstaging.io). When pinging resinstaging there is no response, looks like url is not responding to request. Ping to other webservers is working, device is visible in dashboard and responsive hostOS console. We are using resinstaging dashboard because we would like to test the multicontainer version of resin on this siemens IOT2040 device.

Log:  
10.04.18 21:07:05 (+0200) Failed to download image ‘[registry2.resinstaging.io/v2/xxxxxxxxxxxxxxxxxxxxxxxxxxxx@sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxx](http://registry2.resinstaging.io/v2/xxxxxxxxxxxxxxxxxxxxxxxxxxxx@sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxx)’ due to '(HTTP code 500) server error

Thank you, Bas

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<div class="post-metadata">

**Author:** ![bas\_thingshub](https://avatars.discourse-cdn.com/v4/letter/b/ac8455/32.png) [@bas\_thingshub](https://forums.balena.io/u/bas_thingshub)\
**Post date:** [April 11, 2018, 7:14pm UTC](https://forums.balena.io/t/resin-staging-iot2040-download-multi-container-not-working/2899/5 "2018-04-11T19:14:00Z")

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Solved