# Problem installing

**URL:** <https://forums.balena.io/t/problem-installing/35322>\
**Category:** balenaEtcher\
**Created:** [October 2, 2019, 11:16pm UTC](https://forums.balena.io/t/problem-installing/35322 "2019-10-02T23:16:34Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![kees11](https://avatars.discourse-cdn.com/v4/letter/k/e9bcb4/32.png) [@kees11](https://forums.balena.io/u/kees11)\
**Post date:** [October 2, 2019, 11:16pm UTC](https://forums.balena.io/t/problem-installing/35322/1 "2019-10-02T23:16:34Z")

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balenaEtcher setup-1.5.57 will NOT finish installing on my Dell XPS Win10 computer. It’ll start the install, but at about 40% it does not proceed further.

What’s the problem?

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**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [October 4, 2019, 1:12pm UTC](https://forums.balena.io/t/problem-installing/35322/4 "2019-10-04T13:12:17Z")

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@kees11 do older versions install fine? Do other electron applications install fine?

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**Author:** ![hedss](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/hedss/32/210_2.png) [@hedss](https://forums.balena.io/u/hedss)\
**Post date:** [October 4, 2019, 3:34pm UTC](https://forums.balena.io/t/problem-installing/35322/7 "2019-10-04T15:34:55Z")

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Hi @namanjohnson101 ,

As asked by my colleague, have you been able to install older versions of balenaEtcher, or any other electronJS based application without issues? This would help us try and determine if this is something we may have changed (such as the installer code), or maybe the electron library has changed.

Thanks and best regards,

Heds

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**Author:** ![kees11](https://avatars.discourse-cdn.com/v4/letter/k/e9bcb4/32.png) [@kees11](https://forums.balena.io/u/kees11)\
**Post date:** [October 5, 2019, 10:15am UTC](https://forums.balena.io/t/problem-installing/35322/9 "2019-10-05T10:15:50Z")

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Hi there

Much frustration with Balena. I switched to Rufus Portable. Installed no probs, Made bootable USB from Linux .iso file.

Thank you for speedy reply.

Cheers Con Rhee (Kees11)

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**Author:** ![afitzek](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/afitzek/32/359_2.png) [@afitzek](https://forums.balena.io/u/afitzek)\
**Post date:** [October 7, 2019, 7:57am UTC](https://forums.balena.io/t/problem-installing/35322/10 "2019-10-07T07:57:07Z")

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Hi,  
Sorry to hear that you frustrated with Balena. We will continue to try to reproduce this, to find and fix the problem.

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**Author:** ![kees11](https://avatars.discourse-cdn.com/v4/letter/k/e9bcb4/32.png) [@kees11](https://forums.balena.io/u/kees11)\
**Post date:** [October 7, 2019, 9:25am UTC](https://forums.balena.io/t/problem-installing/35322/12 "2019-10-07T09:25:01Z")

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Hi there

Thank you for pursuing the problem.

It’s a bugger. I used Etcher on another computer - but cannot repeat it. The interface was great.

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**Author:** ![JustKZ](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/justkz/32/4223_2.png) [@JustKZ](https://forums.balena.io/u/JustKZ)\
**Post date:** [July 24, 2020, 5:43pm UTC](https://forums.balena.io/t/problem-installing/35322/13 "2020-07-24T17:43:11Z")

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Apologies for resurrecting a necro’d thread. I was having the same problem with 1.5.101. I did have the issue with the same version mentioned here.

I had to go back and install 1.4.9 which installed fine. The app then asked me to upgrade to 1.5.33 and I went and downloaded that, uninstalled 1.4.9 and the 1.5.33 install went without a hitch. I then uninstalled and successfully installed 1.5.57 (the version mentioned here). After, I again uninstalled and was able to successfully install 1.5.101.

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**Author:** ![wwjoshdew](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/wwjoshdew/32/4442_2.png) [@wwjoshdew](https://forums.balena.io/u/wwjoshdew)\
**Post date:** [September 6, 2020, 10:18pm UTC](https://forums.balena.io/t/problem-installing/35322/14 "2020-09-06T22:18:25Z")

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dude, I created an account just to say THANK YOU!!! I installed 1.4.9 with no problem. Uninstalled it, then the latest version would FINALLY install more than 40 percent or so.
