# Openbalena device not appearing in balena devices command

**URL:** <https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423>\
**Category:** openBalena\
**Created:** [March 7, 2021, 9:08pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423 "2021-03-07T21:08:57Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![barryjump](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@barryjump](https://forums.balena.io/u/barryjump)\
**Post date:** [March 7, 2021, 9:08pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/1 "2021-03-07T21:08:57Z")

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Openbalena is incredible so far, but I’m stuck on trying to test deploy some Pi Zero Ws. Did the os config method:

`balena os configure balena-cloud-raspberry-pi-2.54.2+rev1-dev-v11.12.4.img --app pizerow`

And the device appears on my network, even allows me to ssh into it, but after nearly 30 minutes it still doesn’t appear in my openbalena list.

Any ideas?

```
Scanning for local balenaOS devices... Reporting scan results
- 
  host: ff60452.local
  address: 192.168.1.65
  osVariant: development
  dockerInfo: 
    Containers: 1
    ContainersRunning: 1
    ContainersPaused: 0
    ContainersStopped: 0
    Images: 2
    Driver: aufs
    SystemTime: 2021-03-07T21:04:56.960684962Z
    KernelVersion: 4.19.118
    OperatingSystem: balenaOS 2.54.2+rev1
    Architecture: armv6l
  dockerVersion: 
    Version: 19.03.13-dev
    ApiVersion: 1.40

$ balena apps    
ID APP NAME SLUG DEVICE TYPE ONLINE DEVICES DEVICE COUNT
    1 myApp myapp fincm3 0 0
    4 pizerow pizerow raspberry-pi 0 0
    3 raspi4 raspi4 raspberrypi4-64 0 0

$ balena devices          
ID UUID DEVICE NAME DEVICE TYPE APPLICATION NAME STATUS IS ONLINE SUPERVISOR VERSION OS VERSION DASHBOARD URL
```

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**Author:** ![barryjump](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@barryjump](https://forums.balena.io/u/barryjump)\
**Post date:** [March 7, 2021, 11:24pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/4 "2021-03-07T23:24:49Z")

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On further inspection, might this be related to the Pi Zero and the fact that its latest BalenaOS version is 2.54.2+rev1-dev-v11.12.4? When I look at this github issue it seems like 2.58.3 or earlier will not work with openbalena?

> <https://github.com/balena-io/open-balena/issues/80#issuecomment-717895358>

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**Author:** ![barryjump](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@barryjump](https://forums.balena.io/u/barryjump)\
**Post date:** [March 7, 2021, 11:45pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/5 "2021-03-07T23:45:20Z")

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Confirmed I think thats the problem, just tried to connect with a Pi4 (balena-cloud-raspberrypi4-64-2.71.3+rev1-dev-v12.3.5.img) and it IS showing in openbalena.

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**Author:** ![rahul-thakoor](https://avatars.discourse-cdn.com/v4/letter/r/9de053/32.png) [@rahul-thakoor](https://forums.balena.io/u/rahul-thakoor)\
**Post date:** [March 10, 2021, 12:19pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/6 "2021-03-10T12:19:59Z")

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Hey there,  
Yes as noted [here](https://github.com/balena-io/open-balena#compatibility)

> The current release of openBalena has the following minimum version requirements:

- balenaOS v2.58.3
- balena CLI v12.38.5

Thanks

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**Author:** ![barryjump](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@barryjump](https://forums.balena.io/u/barryjump)\
**Post date:** [March 17, 2021, 6:03pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/9 "2021-03-17T18:03:16Z")

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@rahul-thakoor I’m just realizing now that this means that the Fin is incompatible with openbalena given that from what I can tell its latest available OS is balenaOS 2.38.0+rev1?

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**Author:** ![anujdeshpande](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/anujdeshpande/32/3155_2.png) [@anujdeshpande](https://forums.balena.io/u/anujdeshpande)\
**Post date:** [March 18, 2021, 7:34am UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/10 "2021-03-18T07:34:52Z")

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Hi

Recent balenaFin OS releases had a regression. That’s why we have pulled those releases. This is temporary while our engineers fix the issue, and release an update for balenaOS on balenFin.

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**Author:** ![barryjump](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@barryjump](https://forums.balena.io/u/barryjump)\
**Post date:** [March 20, 2021, 1:08am UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/12 "2021-03-20T01:08:28Z")

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@anujdeshpande might that regression have something to do with dbus and cellular modems?  
I’m having a hair pulling and rather expensive experience ([mmcli stuck in registered state? - #5 by barryjump](https://forums.balena.io/t/mmcli-stuck-in-registered-state/274007/5)) trying to get my fin back to a point where it works with my quectel modems.

And I just now noticed that my fin was originally running 2.58.3+rev1, but now it’s saying that 2.38.0 is the latest available.

Maybe you could shed some light on the regression?

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**Author:** ![anujdeshpande](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/anujdeshpande/32/3155_2.png) [@anujdeshpande](https://forums.balena.io/u/anujdeshpande)\
**Post date:** [March 30, 2021, 5:03am UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/13 "2021-03-30T05:03:06Z")

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Hey

Can you try 2.72? You should see it in the dashboard - that’s the most recent release now

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**Author:** ![mchonaker](https://avatars.discourse-cdn.com/v4/letter/m/eb9ed0/32.png) [@mchonaker](https://forums.balena.io/u/mchonaker)\
**Post date:** [April 13, 2021, 11:12pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/16 "2021-04-13T23:12:30Z")

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I was able to get it working by using the 2.72 arm based image. The 64 bit one does not seem to work.

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**Author:** ![rahul-thakoor](https://avatars.discourse-cdn.com/v4/letter/r/9de053/32.png) [@rahul-thakoor](https://forums.balena.io/u/rahul-thakoor)\
**Post date:** [April 19, 2021, 10:26am UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/18 "2021-04-19T10:26:21Z")

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Hello,

Glad that it works 🙂

As for 64-bit images, there are currently no releases for 64-bit os images for balenaFin. This is work-in-progress and you can track it here [64 bit version for Fin CM3 · Issue #305 · balena-os/balena-raspberrypi · GitHub](https://github.com/balena-os/balena-raspberrypi/issues/305)

Thanks

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**Author:** ![teslov](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/teslov/32/5595_2.png) [@teslov](https://forums.balena.io/u/teslov)\
**Post date:** [May 28, 2021, 5:27am UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/20 "2021-05-28T05:27:45Z")

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Created issue for updating base Zero image for using with modern openBalena [Latest version of balenaOS Raspberry Pi for Zero stuck at 2.54.2 · Issue #665 · balena-os/balena-raspberrypi · GitHub](https://github.com/balena-os/balena-raspberrypi/issues/665)

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**Author:** ![rahul-thakoor](https://avatars.discourse-cdn.com/v4/letter/r/9de053/32.png) [@rahul-thakoor](https://forums.balena.io/u/rahul-thakoor)\
**Post date:** [June 4, 2021, 12:25pm UTC](https://forums.balena.io/t/openbalena-device-not-appearing-in-balena-devices-command/266423/21 "2021-06-04T12:25:12Z")

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Hello Thanks. You can trck the progress there. As my colleague mentioned. The os version should be out soon but we cannot provide a definitive ETA.

Cheers
