# Intel Nuc 2.27+rev1 image link broken (shows NaN undefined)

**URL:** <https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610>\
**Category:** Product support\
**Created:** [December 5, 2018, 6:07pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610 "2018-12-05T18:07:52Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![rquant](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@rquant](https://forums.balena.io/u/rquant)\
**Post date:** [December 5, 2018, 6:07pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/1 "2018-12-05T18:07:52Z")

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Hello,  
just wanted to download the new version. It says NaN on the download button when selecting 2.27 and is not possible to start downloading (tried with Firefox and Chrome).  
2.26 is downloadble and it shows the megabyte size (see screenshot).

 ![227_balena](https://global.discourse-cdn.com/balena/original/2X/9/9a267c595b8260f991fc10a20e979f59a6b26e44.png)

 ![226_balena](https://global.discourse-cdn.com/balena/original/2X/f/fa4647761477c5ecce91e1bfe3a3f2657cffefdb.png)

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**Author:** ![imrehg](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/imrehg/32/36_2.png) [@imrehg](https://forums.balena.io/u/imrehg)\
**Post date:** [December 5, 2018, 7:11pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/8 "2018-12-05T19:11:48Z")

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Hi, we confirmed this, and found the issue. Some required files for the image to be available for download were not pushed to our storage. That was due to an infrastructure change. We are fixing this up and will keep you posted.

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**Author:** ![dash](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dash](https://forums.balena.io/u/dash)\
**Post date:** [December 6, 2018, 6:55am UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/12 "2018-12-06T06:55:26Z")

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Hi,

Just trying to deploy a new device and the latest version v2.27.0+rev1 is still missing. Older versions work.

Cheers  
Chris

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**Author:** ![richbayliss](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/richbayliss/32/1054_2.png) [@richbayliss](https://forums.balena.io/u/richbayliss)\
**Post date:** [December 6, 2018, 8:14am UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/13 "2018-12-06T08:14:26Z")

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Hi, this is still being worked on and we will update here once it is complete.

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**Author:** ![rquant](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@rquant](https://forums.balena.io/u/rquant)\
**Post date:** [December 7, 2018, 11:37am UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/66 "2018-12-07T11:37:31Z")

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Any news on 2.27? I need to order 20 new Intel NUCs for our first production balena project and need to know when 2.27 will come out, else I need to order “older/less powerful” NUCs which support 2.26. Thanks 🙂

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**Author:** ![richbayliss](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/richbayliss/32/1054_2.png) [@richbayliss](https://forums.balena.io/u/richbayliss)\
**Post date:** [December 7, 2018, 11:48am UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/71 "2018-12-07T11:48:09Z")

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Hi, unfortunately I cannot provide a timeframe at this point but I have spoken to the teams involved and there is a dependency which needs to be satisfied before 2.27 can be released.

As soon as this happens I will update here.

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**Author:** ![pushtheworld](https://avatars.discourse-cdn.com/v4/letter/p/47e85d/32.png) [@pushtheworld](https://forums.balena.io/u/pushtheworld)\
**Post date:** [December 7, 2018, 11:06pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/74 "2018-12-07T23:06:53Z")

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This is also the case for Artik 530 and Artik530s

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**Author:** ![xginn8](https://avatars.discourse-cdn.com/v4/letter/x/8baadc/32.png) [@xginn8](https://forums.balena.io/u/xginn8)\
**Post date:** [December 26, 2018, 5:50pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/75 "2018-12-26T17:50:10Z")

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Hi @rquant,

To follow up here, balenaOS 2.29.0+rev1 has now been released for the Intel NUC. I have just confirmed it is fully downloadable.

Thank you for your patience!

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**Author:** ![ppiixx](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ppiixx/32/1431_2.png) [@ppiixx](https://forums.balena.io/u/ppiixx)\
**Post date:** [December 28, 2018, 11:57am UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/77 "2018-12-28T11:57:01Z")

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Why does [https://www.balena.io/os/#download](https://www.balena.io/os/#download) still show 2.26 as the newest?

What is the process between a release on github and it ending up on the [files.resin.io](http://files.resin.io) endpoint?

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**Author:** ![rquant](https://avatars.discourse-cdn.com/v4/letter/r/ec9cab/32.png) [@rquant](https://forums.balena.io/u/rquant)\
**Post date:** [December 29, 2018, 12:50pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/78 "2018-12-29T12:50:36Z")

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Thanks, but like @ppiixx said. I can also only see 2.26

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**Author:** ![nazrhom](https://avatars.discourse-cdn.com/v4/letter/n/ee59a6/32.png) [@nazrhom](https://forums.balena.io/u/nazrhom)\
**Post date:** [December 31, 2018, 1:22pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/79 "2018-12-31T13:22:54Z")

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Hi @ppiixx @rquant,

Our sincere apologies. We released 2.29 earlier last week, but it was prematurely done. Until we iron out everything on our side, the download was masked from our website, meaning that it should not be used yet.

Again we apologise and we will make this version available ASAP, but given the holiday season many of my colleagues are on leave making this process slower than usual.

We will keep you updated.

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**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [January 7, 2019, 2:49pm UTC](https://forums.balena.io/t/intel-nuc-2-27-rev1-image-link-broken-shows-nan-undefined/4610/85 "2019-01-07T14:49:36Z")

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@ppiixx @rquant balenaOS 2.29.0 for Intel NUC is now available.
