# I am receiving a notification that my request are slow down so I cannot login to BalenaHub anymore **URL:** \ **Category:** Product support\ **Tags:** support\ **Created:** [September 9, 2024, 8:29am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333 "2024-09-09T08:29:19Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![willem](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@willem](https://forums.balena.io/u/willem)\ **Post date:** [September 9, 2024, 8:29am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/1 "2024-09-09T08:29:19Z")
I cannot login with 2FA to [dashboard.balena-cloud.com](http://dashboard.balena-cloud.com). The button `Log in` was not responding so I hit it a couple of times and then I got the following notification: `We need to slow down your requests temporarily. Please wait a moment, we will process them shortly.` After some time waiting I still cannot login. The notification is not showing up anymore but button is not responding again. ---
**Author:** ![willem](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@willem](https://forums.balena.io/u/willem)\ **Post date:** [September 9, 2024, 9:04am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/2 "2024-09-09T09:04:01Z")
A workaround is to switch to a different internet connection but this is far from ideal off course. ---
**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\ **Post date:** [September 10, 2024, 9:06am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/3 "2024-09-10T09:06:41Z")
Hello @willem first of all welcome to the balena community! Could you please confirm where are you connecting from? and what browser version are you using? Thanks! ---
**Author:** ![willem](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@willem](https://forums.balena.io/u/willem)\ **Post date:** [September 10, 2024, 10:16am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/4 "2024-09-10T10:16:44Z")
In the meantime it is working again. I am connecting from Chrome Version 128.0.6613.113 (Official Build) (64-bit) running on Ubuntu 24.04.1 LTS. ---
**Author:** ![willem](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@willem](https://forums.balena.io/u/willem)\ **Post date:** [October 31, 2024, 1:51pm UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/5 "2024-10-31T13:51:44Z")
I have the same issue again! Couldn’t login to Balena anymore and updated Chrome to Version 130.0.6723.91 (Official Build) (64-bit) and removed cookies… Switeched to Windows and get the same in Chrome Version 130.0.6723.70 (Official Build) (64-bit) on Windows ![image](https://global.discourse-cdn.com/balena/original/2X/3/36e737603c77b775bf69857bb733c1909a64ced6.png) Switching to Edge gives the same pop-up. So I would say this is not browser related. Please fix this! ---
**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\ **Post date:** [November 6, 2024, 11:04am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/6 "2024-11-06T11:04:12Z")
Hello @willem This message genrally means that you are getting rate limited. Maybe you have a script running with your API key which is firing a bunch of requests and you get 429 when trying to login aswell? Did you try to log in too many times with wrong e-mail or password? Could you please confirm what are you running on balena? ---
**Author:** ![JuanCaleb](https://avatars.discourse-cdn.com/v4/letter/j/e19adc/32.png) [@JuanCaleb](https://forums.balena.io/u/JuanCaleb)\ **Post date:** [December 11, 2024, 6:19am UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/7 "2024-12-11T06:19:28Z")
> [@willem](#): > > I cannot login with 2FA to [dashboard.balena-cloud.com](http://dashboard.balena-cloud.com). The button `Log in` was not responding so I hit it a couple of times and then I got the following notification: `We need to slow down your requests temporarily. Please wait a moment, we will [process](https://insignia.com.pk/collections/hand-bags-1) them shortly.` > > After some time waiting I still cannot login. The notification is not showing up anymore but button is not responding again. I’m having trouble logging into my dashboard with 2FA enabled. When I clicked the ‘Log in’ button, it didn’t seem to respond, so I clicked it a few more times. but I’m still unable to log in. Has anyone else faced this issue or found a solution?" ---
**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\ **Post date:** [December 11, 2024, 1:36pm UTC](https://forums.balena.io/t/i-am-receiving-a-notification-that-my-request-are-slow-down-so-i-cannot-login-to-balenahub-anymore/371333/8 "2024-12-11T13:36:32Z")
@JuanCaleb could you please share more details of your log in process? Did you check the logs from your browser? Thanks