# failed deb install on LMDE4 **URL:** \ **Category:** balenaEtcher\ **Tags:** foo\ **Created:** [June 7, 2021, 5:42pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058 "2021-06-07T17:42:50Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![andreasLMDE4](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@andreasLMDE4](https://forums.balena.io/u/andreasLMDE4)\ **Post date:** [June 7, 2021, 5:42pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/1 "2021-06-07T17:42:50Z")
Hi everybody, I Just tried to install etcher on Debian-bases LMDE4. Encountered error “… Zugriff auf ‘/opt/balena-etcher-electron/chrome-sandbox’ nicht möglich: Datei oder Verzeichnis nicht gefunden” (Access to ‘/opt/balena-etcher-electron/chrome-sandbox’ not possible: File or folder not found). Checked ‘/opt’ and found ‘/opt/balenaEtcher’ but not ‘/opt/balena-etcher-electron’. Workaround (as root): cd /opt/ ln -s balenaEtcher balena-etcher-electron aptitude reinstall balena-etcher-electron Cheers Andreas ---
**Author:** ![pipex](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/pipex/32/4840_2.png) [@pipex](https://forums.balena.io/u/pipex)\ **Post date:** [June 7, 2021, 10:38pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/3 "2021-06-07T22:38:54Z")
Hi Andreas, Welcome to the forums! Thanks for that feedback. Could you share with us your Debian version and the full command you used to install the etcher `.deb` file? I’ll pass that along to the etcher team. Thank you ---
**Author:** ![andreasLMDE4](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@andreasLMDE4](https://forums.balena.io/u/andreasLMDE4)\ **Post date:** [June 10, 2021, 2:34am UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/5 "2021-06-10T02:34:29Z")
Hi pipex, Distro is LMDE 4 Debbie from “[LMDE 4 Release Notes - Linux Mint](https://linuxmint.com/rel_debbie.php)” with Cinnamon desktop. For installing, I followed the instructions on your site: 1. curl -1sLf ‘[https://dl.cloudsmith.io/public/balena/etcher/setup.deb.sh](https://dl.cloudsmith.io/public/balena/etcher/setup.deb.sh)’ | sudo -E bash 2. aptitude update 3. apt-get install balena-etcher-electron Cheers ---
**Author:** ![thundron](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/thundron/32/1379_2.png) [@thundron](https://forums.balena.io/u/thundron)\ **Post date:** [June 18, 2021, 10:22am UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/9 "2021-06-18T10:22:39Z")
Hi, could you try using the `.AppImage` package? Ideally without the symbolic link to see how a fresh run goes ---
**Author:** ![toochevere](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@toochevere](https://forums.balena.io/u/toochevere)\ **Post date:** [July 5, 2021, 8:22pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/13 "2021-07-05T20:22:38Z")
Hey, just checking to see if you had a chance to try this? > Hi, could you try using the .AppImage package? Ideally without the symbolic link to see how a fresh run goes ---
**Author:** ![andreasLMDE4](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@andreasLMDE4](https://forums.balena.io/u/andreasLMDE4)\ **Post date:** [July 9, 2021, 9:47pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/15 "2021-07-09T21:47:51Z")
Hi, I downloaded and unzipped and ran _./balenaEtcher-1.5.120-x64.AppImage_ and obtained: _[11310:0709/234338.417281:FATAL:setuid\_sandbox\_host.cc(158)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I’m aborting now. You need to make sure that /tmp/.mount\_balena8SlgtT/chrome-sandbox is owned by root and has mode 4755._ _/tmp/.mount\_balena8SlgtT/balena-etcher-electron: Zeile 10: 11310 Trace/Breakpoint ausgelöst (Speicherabzug geschrieben) “${script\_dir}”/balena-etcher-electron.bin “$@”_ ---
**Author:** ![dtischler](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/dtischler/32/2483_2.png) [@dtischler](https://forums.balena.io/u/dtischler)\ **Post date:** [July 9, 2021, 10:18pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/16 "2021-07-09T22:18:02Z")
Hmmm, and what happens if you add `sudo` in front to try to run it with elevated permissions? ---
**Author:** ![andreasLMDE4](https://avatars.discourse-cdn.com/v4/letter/a/f4b2a3/32.png) [@andreasLMDE4](https://forums.balena.io/u/andreasLMDE4)\ **Post date:** [July 10, 2021, 12:23pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/17 "2021-07-10T12:23:28Z")
With _sudo ./balenaEtcher-1.5.120-x64.AppImage_ I get: _ready-to-show: 2.016s_ _Checking for update_ _Generated new staging user ID: 9d16a38c-ad83-5de3-926b-de966a309d63_ _Update for version 1.5.120 is not available (latest version: 1.5.120, downgrade is disallowed)._ and Etcher starts normally. But this is a family PC and I don’t want to include everybody in the sudo group. So the AppImage path wouldn’t be viable for me. Can you not reproduce the error I initially described, e.g. on a LMDE4 install in a VM? Btw, the version on the repository is still 1.5.117, so it’s 3 minor versions behind AppImage. Cheers Andreas ---
**Author:** ![thundron](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/thundron/32/1379_2.png) [@thundron](https://forums.balena.io/u/thundron)\ **Post date:** [July 27, 2021, 2:41pm UTC](https://forums.balena.io/t/failed-deb-install-on-lmde4/324058/27 "2021-07-27T14:41:16Z")
Hi, it seems that this issue is still being worked on in the Electron framework despite this being closed [The SUID sandbox helper binary was found, but is not configured correctly · Issue #17972 · electron/electron · GitHub](https://github.com/electron/electron/issues/17972#issuecomment-487369441) - you can follow that link which also has some temporary solutions you can try