# Etcher pro turns off automatically while flashing. **URL:** \ **Category:** balenaEtcher\ **Tags:** etcherpro\ **Created:** [March 26, 2024, 3:16am UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178 "2024-03-26T03:16:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![kamal](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kamal](https://forums.balena.io/u/kamal)\ **Post date:** [March 26, 2024, 3:16am UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178/1 "2024-03-26T03:16:37Z")
Sometimes Etcher Pro turns off automatically while flashing the program.And this is turned on again by disconnecting and connecting the power supply again. ---
**Author:** ![kamal](https://avatars.discourse-cdn.com/v4/letter/k/a698b9/32.png) [@kamal](https://forums.balena.io/u/kamal)\ **Post date:** [March 26, 2024, 3:17am UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178/2 "2024-03-26T03:17:34Z")
If anyone faces this issue, then guide me to solve it. ---
**Author:** ![Logi](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@Logi](https://forums.balena.io/u/Logi)\ **Post date:** [April 11, 2024, 9:36am UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178/3 "2024-04-11T09:36:28Z")
Have the same problem here. I purchased two Etcher Pros and both spontaneously failed during copying or validation. I did find out that this is most likely due to overheating. After I opened the EtcherPro and created some extra airflow with a fan, the problem disappeared for me. I also have the feeling that the built-in fan doesn’t do much. Perhaps a firmware update can solve this problem? ---
**Author:** ![kostikar](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kostikar](https://forums.balena.io/u/kostikar)\ **Post date:** [April 22, 2024, 8:44pm UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178/4 "2024-04-22T20:44:36Z")
Hello! Please send us your order reference number and your device’s serial number via email at [store@balena.io](mailto:store@balena.io) and we’ll run some diagnostic tests on your device using balena cloud. ---
**Author:** ![Logi](https://avatars.discourse-cdn.com/v4/letter/l/edb3f5/32.png) [@Logi](https://forums.balena.io/u/Logi)\ **Post date:** [May 29, 2024, 9:10am UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178/5 "2024-05-29T09:10:56Z")
Hi, sorry for the late reaction. My Etcher Pros are running in a offline environment, to connect them to the internet can be very challenging. I also noticed that the internal fan is not running (on both units) during the flashing, only at the first startup the fan is running for a moment. Maybe if the fan is running more often the overheating problem could very simple be solved. ---
**Author:** ![kostikar](https://avatars.discourse-cdn.com/v4/letter/k/3ec8ea/32.png) [@kostikar](https://forums.balena.io/u/kostikar)\ **Post date:** [May 29, 2024, 1:40pm UTC](https://forums.balena.io/t/etcher-pro-turns-off-automatically-while-flashing/370178/6 "2024-05-29T13:40:13Z")
Hello again, the fan will operate at full speed for a few seconds upon startup, in order to see whether there is an issue with overheating please send us your order reference number and your device’s serial number via email at [store@balena.io](mailto:store@balena.io) and we’ll run some diagnostic tests on your devices using balena cloud. I understand that your internet situation might be challenging at your office, perhaps you could try connecting your device using an internet hotspot from a cell phone. You can connect your device to your hotspot by selecting Settings - WiFi connection on your device touchscreen.