# Etcher 1.5 problems on Mac **URL:** \ **Category:** balenaEtcher\ **Tags:** pendinguserresponse, status\ **Created:** [February 25, 2019, 8:28am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431 "2019-02-25T08:28:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![bwanajag](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@bwanajag](https://forums.balena.io/u/bwanajag)\ **Post date:** [February 25, 2019, 8:28am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/1 "2019-02-25T08:28:43Z")
I installed Etcher v1.5 on my iMac (v10.14.3), but when I launch the app, nothing appears. I can quit the program and pull up the developer tools window, but the typical Etcher window doesn’t appear. Any suggestions? FYI, I had an older copy of Etcher that I had used multiple times that I uninstalled prior to installing v1.5. ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [February 25, 2019, 1:32pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/2 "2019-02-25T13:32:09Z")
Hello @bwanajag I’ve tested it on 10.14.2, it worked. Do you see a blank window or no window at all? What do you see in the developer tools console? ---
**Author:** ![bwanajag](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@bwanajag](https://forums.balena.io/u/bwanajag)\ **Post date:** [March 1, 2019, 5:24am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/3 "2019-03-01T05:24:04Z")
There’s no window at all. I see the balenaEtcher name at the top left of the screen (to the right of the apple), and have access to some of the menu items. As a note, the install I’m referencing above was on an iMac. I also installed it on my MacBook Pro and it worked correctly. However, I’ve uninstalled and installed it several times on my iMac and it does the same thing every time - no window, only the application name in the top left ---
**Author:** ![driveawedge](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/driveawedge/32/1660_2.png) [@driveawedge](https://forums.balena.io/u/driveawedge)\ **Post date:** [March 8, 2019, 5:06pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/6 "2019-03-08T17:06:21Z")
I have the exact same problem on my iMac. I’ve used Etcher 1.5.5 last week and it was fine, now no window. ---
**Author:** ![goswh](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/goswh/32/1685_2.png) [@goswh](https://forums.balena.io/u/goswh)\ **Post date:** [March 20, 2019, 12:05am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/7 "2019-03-20T00:05:34Z")
I’m in the exact same boat. installing an older 1.4.4 version on macOS 10.14.3 in a 2015 5K iMac. Here’s a link to a .gif showing the issue: [http://links.shdc.io/25e2acd767ca](http://links.shdc.io/25e2acd767ca) ---
**Author:** ![dkrockville](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/dkrockville/32/1687_2.png) [@dkrockville](https://forums.balena.io/u/dkrockville)\ **Post date:** [March 21, 2019, 1:40am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/8 "2019-03-21T01:40:45Z")
Same problem on MacOS. I am going to go back to using Etcher app for now. This has been posted for 3 or 4 weeks. Is anyone looking into this? ---
**Author:** ![StevenPH](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@StevenPH](https://forums.balena.io/u/StevenPH)\ **Post date:** [March 31, 2019, 12:26am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/9 "2019-03-31T00:26:51Z")
I’m having exactly the same problem as described by goswh. balenaEtcher 1.5.19 macOS 10.14.4 ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [April 1, 2019, 9:55am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/10 "2019-04-01T09:55:02Z")
Thanks for reporting this @goswh . What do you see in the developer console? (press ctrl + shift + i then go to the console tab)? ---
**Author:** ![misterwiggles](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@misterwiggles](https://forums.balena.io/u/misterwiggles)\ **Post date:** [April 11, 2019, 10:54pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/11 "2019-04-11T22:54:09Z")
Any resolution or suggestions on this issue? Same problem. I mistakenly updated my working version 1.4 to get to latest release and now it doesn’t work at all. Same problem of just seeing menu and no window for creating SD image. Running 10.14.4. Is there a way to get an earlier release in the meantime? ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [April 18, 2019, 12:27pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/12 "2019-04-18T12:27:03Z")
@misterwiggles You can find all releases here [https://github.com/balena-io/etcher/releases](https://github.com/balena-io/etcher/releases) . 1.4.9 is here [https://github.com/balena-io/etcher/releases?after=v1.5.8](https://github.com/balena-io/etcher/releases?after=v1.5.8) Before installing an older release, could you please run `balena-etcher-electron --enable-logging` and paste the output here? ---
**Author:** ![ryanquinlan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ryanquinlan/32/1802_2.png) [@ryanquinlan](https://forums.balena.io/u/ryanquinlan)\ **Post date:** [April 18, 2019, 10:44pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/13 "2019-04-18T22:44:59Z")
I’m in the same boat. Checking the terminal when running the app from there shows this error AVDCreateGPUAccelerator: Error loading GPU renderer A bit of digging and it looks like an issue between Electron and CPUs that don’t have integrated GPUs. I’m on a Mac Pro (Late 2013) with the Xeons. Anyone else here running Xeon CPUs? ---
**Author:** ![StevenPH](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@StevenPH](https://forums.balena.io/u/StevenPH)\ **Post date:** [April 19, 2019, 2:43am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/14 "2019-04-19T02:43:18Z")
Version 1.5.24 still having the same problem. There is nothing in console in the developer tools window. In case it is any help, I’m using a 2019 iMac with a 3.6 GHz Intel Core i9 with a Radeon Pro Vega 48 8 GB. I just tried 1.5.26 but the problem remains. ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [April 19, 2019, 11:29am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/15 "2019-04-19T11:29:29Z")
Hi @StevenPH Trying to collect some information on this. Could you please run `balena-etcher-electron --enable-logging` and paste the output here? ---
**Author:** ![StevenPH](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@StevenPH](https://forums.balena.io/u/StevenPH)\ **Post date:** [April 19, 2019, 12:16pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/16 "2019-04-19T12:16:16Z")
## Zvin, see below. Am I doing something wrong? HainesiMac:~ stevenhaines$ balena-etcher-electron --enable-logging -bash: balena-etcher-electron: command not found ---
**Author:** ![ryanquinlan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ryanquinlan/32/1802_2.png) [@ryanquinlan](https://forums.balena.io/u/ryanquinlan)\ **Post date:** [April 19, 2019, 5:41pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/17 "2019-04-19T17:41:16Z")
I’ve never see balena-etcher-electron get installed in my path. Made an assumption and got this. ryanquinlan at rpro.local /Applications/balenaEtcher.app/Contents/MacOS ```auto $ ./balenaEtcher --enable-logging 2019-04-19 13:39:30.946 balenaEtcher[9572:7352914] *** WARNING: Textured window <AtomNSWindow: 0x7ffba6610e10> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead. AVDCreateGPUAccelerator: Error loading GPU renderer [9572:0419/133931.962889:INFO:CONSOLE(58)] "%cDownload the React DevTools for a better development experience: https://fb.me/react-devtools You might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [9572:0419/133932.122712:INFO:CONSOLE(58)] "Warning: The "extend" API will be removed in the upcoming v4.0 release. Use styled(StyledComponent) instead. You can find more information here: https://github.com/styled-components/styled-components/issues/1546", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [9572:0419/133932.714089:INFO:CONSOLE(58)] " _____ _ _ | ___| | | | | | __| |____ | | _____ _ __ | __||__ / __| '_ \ / _ \ '__ | | |___| || (__| | | | __/ | \ ____/ \__ \ ___|_| |_|\___ |_| Interested in joining the Etcher team? Drop us a line at join+etcher@balena.io Version = 1.5.24, Type = dmg", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [9572:0419/133932.714667:INFO:CONSOLE(58)] "Fri Apr 19 2019 13:39:32 GMT-0400 (EDT) Application start ({"packageType":"dmg","version":"1.5.24","applicationSessionUuid":"d24798ec-b9ef-4feb-8ec8-6aedd0d480b0","sample":0.1})", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [9572:0419/133932.715993:INFO:CONSOLE(58)] "Fri Apr 19 2019 13:39:32 GMT-0400 (EDT) Checking for updates ({"currentVersion":"1.5.24","stable":true,"updateSemverRange":"<2.0.0","includeUnstableChannel":false,"applicationSessionUuid":"d24798ec-b9ef-4feb-8ec8-6aedd0d480b0","sample":0.1})", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) ``` ---
**Author:** ![ryanquinlan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ryanquinlan/32/1802_2.png) [@ryanquinlan](https://forums.balena.io/u/ryanquinlan)\ **Post date:** [April 19, 2019, 8:32pm UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/18 "2019-04-19T20:32:20Z")
So some more data points. I installed 1.5.24 on a different machine MacBook (Retina, 12-inch, Early 2015) Running the same Mojave 10.14.4. balenaEtcher runs fine there. ---
**Author:** ![StevenPH](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@StevenPH](https://forums.balena.io/u/StevenPH)\ **Post date:** [April 20, 2019, 1:33am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/19 "2019-04-20T01:33:15Z")
Looks like I get much the same output as ryanquinlan with the main change being the different messages regarding the GPU. ```auto 2019-04-20 11:31:40.147 balenaEtcher[83664:7056300] *** WARNING: Textured window <AtomNSWindow: 0x7fa42d4e1e20> is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead. GVA info: Successfully connected to the Intel plugin, offline Gen95 [83664:0420/113142.655169:INFO:CONSOLE(58)] "%cDownload the React DevTools for a better development experience: https://fb.me/react-devtools You might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [83664:0420/113142.781272:INFO:CONSOLE(58)] "Warning: The "extend" API will be removed in the upcoming v4.0 release. Use styled(StyledComponent) instead. You can find more information here: https://github.com/styled-components/styled-components/issues/1546", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [83664:0420/113143.195439:INFO:CONSOLE(58)] " _____ _ _ | ___| | | | | | __| |____ | | _____ _ __ | __||__ / __| '_ \ / _ \ '__ | | |___| || (__| | | | __/ | \ ____/ \__ \ ___|_| |_|\___ |_| Interested in joining the Etcher team? Drop us a line at join+etcher@balena.io Version = 1.5.26, Type = dmg", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [83664:0420/113143.196022:INFO:CONSOLE(58)] "Sat Apr 20 2019 11:31:43 GMT+1000 (AEST) Application start ({"packageType":"dmg","version":"1.5.26","applicationSessionUuid":"c5f3336e-2808-42cc-ab1a-d7dd19ae7ecc","sample":0.1})", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [83664:0420/113143.196851:INFO:CONSOLE(58)] "Sat Apr 20 2019 11:31:43 GMT+1000 (AEST) Checking for updates ({"currentVersion":"1.5.26","stable":true,"updateSemverRange":"<2.0.0","includeUnstableChannel":false,"applicationSessionUuid":"c5f3336e-2808-42cc-ab1a-d7dd19ae7ecc","sample":0.1})", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) ``` ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [April 25, 2019, 7:47am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/20 "2019-04-25T07:47:30Z")
@StevenPH , sorry I’ve confused the macOS and the Linux executable names, macOS’s one is `/Applications/balenaEtcher.app/Contents/MacOS/balenaEtcher` as @ryanquinlan said. So I guess the error is `AVDCreateGPUAccelerator: Error loading GPU renderer` and / or `GVA info: Successfully connected to the Intel plugin, offline Gen95`. Do you have the same issue with other electron apps? Could you try running etcher with `./balenaEtcher --enable-logging --disable-gpu` ? ---
**Author:** ![StevenPH](https://avatars.discourse-cdn.com/v4/letter/s/3bc359/32.png) [@StevenPH](https://forums.balena.io/u/StevenPH)\ **Post date:** [April 25, 2019, 8:31am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/21 "2019-04-25T08:31:43Z")
Zvin I don’t use a lot of Electron apps but the ones I do have such as Skype run normally. The output of the command was: ```auto [15460:0425/183010.349899:ERROR:gpu_process_transport_factory.cc(1017)] Lost UI shared context. 2019-04-25 18:30:10.391 balenaEtcher[15460:12064304] *** WARNING: Textured window is getting an implicitly transparent titlebar. This will break when linking against newer SDKs. Use NSWindow's -titlebarAppearsTransparent=YES instead. [15460:0425/183011.024105:INFO:CONSOLE(58)] "%cDownload the React DevTools for a better development experience: https://fb.me/react-devtools You might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [15460:0425/183011.116086:INFO:CONSOLE(58)] "Warning: The "extend" API will be removed in the upcoming v4.0 release. Use styled(StyledComponent) instead. You can find more information here: https://github.com/styled-components/styled-components/issues/1546", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [15460:0425/183011.459959:INFO:CONSOLE(58)] " _____ _ _ | ___| | | | | | __| |____ | | _____ _ __ | __||__ / __| '_ \ / _ \ '__ | | |___| || (__| | | | __/ | \ ____/ \__ \ ___|_| |_|\___ |_| Interested in joining the Etcher team? Drop us a line at join+etcher@balena.io Version = 1.5.29, Type = dmg", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) [15460:0425/183011.460277:INFO:CONSOLE(58)] "Thu Apr 25 2019 18:30:11 GMT+1000 (AEST) Application start ({"packageType":"dmg","version":"1.5.29","applicationSessionUuid":"ffd1d7de-0558-4cba-b250-fd098bb4bc4e","sample":0.1})", source: /Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js (58) Checking for update Staging percentage: 0, percentage: 0.7812928629064217, user id: f44d85da-113e-5db6-bb06-5d47c802cf1e Update for version 1.5.29 is not available (latest version: 1.5.30, downgrade is disallowed). ``` ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [April 25, 2019, 8:39am UTC](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431/22 "2019-04-25T08:39:55Z")
@StevenPH did the Etcher window appear? [Next page](https://forums.balena.io/t/etcher-1-5-problems-on-mac/5431.md?page=2)