# Device not downloading latest release **URL:** \ **Category:** Product support\ **Created:** [April 3, 2018, 8:47pm UTC](https://forums.balena.io/t/device-not-downloading-latest-release/2862 "2018-04-03T20:47:03Z")\ **Posts on this page:** 1\ **Showing post:** 20
**Author:** ![ymaia](https://avatars.discourse-cdn.com/v4/letter/y/da6949/32.png) [@ymaia](https://forums.balena.io/u/ymaia)\ **Post date:** [May 20, 2018, 3:12pm UTC](https://forums.balena.io/t/device-not-downloading-latest-release/2862/20 "2018-05-20T15:12:35Z")
Sure. You can keep the name, just drop the hyphens. On the other hand, all of our devices have hyphens on their names and we never had a problem before. But you may go ahead if you think that will make a difference. FYI: This specific device had a problem in the past (not occurring anymore), which is referenced here: > [@Connected to Resin VPN, but unable to reach servers on the internet](https://forums.balena.io/t/connected-to-resin-vpn-but-unable-to-reach-servers-on-the-internet/2547): > > Hi, I’m running Resin 2.9.6+rev1 on a Raspberry Pi Zero. Every once in a while (every a few days), I get a situation where our software can’t reach any internet server (for instance, I cannot ping 8.8.8.8 or even the local default gateway / which in this case is attributed over DHCP). But, interestingly, I am able to reach the device normally over the resin dashboard. I can also use the public URL to reach my application normally. I can ping the resin servers (VPN, etc.) stated in the host O… --- _[View the full topic](https://forums.balena.io/t/device-not-downloading-latest-release/2862)._