# Can't update from 2.41.1 to 2.44.1

**URL:** <https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810>\
**Category:** balenaOS\
**Created:** [November 29, 2019, 9:28am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810 "2019-11-29T09:28:42Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![magiconair](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/magiconair/32/1307_2.png) [@magiconair](https://forums.balena.io/u/magiconair)\
**Post date:** [November 29, 2019, 9:28am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/1 "2019-11-29T09:28:42Z")

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We’ve got a couple hundred devices and some of them are on 2.41.1+rev1 but most of them are on 2.44.1+rev1. The 2.41.1 devices do not show an update OS option. All devices are the same hardware.

Any idea why this is?

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**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\
**Post date:** [November 29, 2019, 10:23am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/2 "2019-11-29T10:23:26Z")

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Hi Frank. The reason you are seeing this is that we had to pull the 2.44 version of the OS for all device types as we found a race condition in the boot process that would sometimes not allow the supervisor to start up correctly. We are working on releasing 2.45.1 for all device types, with a fix for this.

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**Author:** ![magiconair](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/magiconair/32/1307_2.png) [@magiconair](https://forums.balena.io/u/magiconair)\
**Post date:** [November 29, 2019, 10:24am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/3 "2019-11-29T10:24:58Z")

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Thx, do I need to be concerned about the devices that are on 2.44.1?

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**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\
**Post date:** [November 29, 2019, 10:45am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/5 "2019-11-29T10:45:02Z")

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The issue only happens sporadically and from what I understand it prevents the supervisor from starting, so would prevent app updates and the use of the supervisor API. What device type are you using, I could find out how soon the update will be available.

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**Author:** ![magiconair](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/magiconair/32/1307_2.png) [@magiconair](https://forums.balena.io/u/magiconair)\
**Post date:** [November 29, 2019, 10:47am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/6 "2019-11-29T10:47:13Z")

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we’re using the intel-nuc image. Got about 100 devices on 2.44.0.

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**Author:** ![magiconair](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/magiconair/32/1307_2.png) [@magiconair](https://forums.balena.io/u/magiconair)\
**Post date:** [November 29, 2019, 10:48am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/7 "2019-11-29T10:48:05Z")

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Also, does this brick the device or will a reboot fix this?

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**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\
**Post date:** [November 29, 2019, 11:04am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/8 "2019-11-29T11:04:10Z")

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A reboot should fix it, the device still will be online, its just the supervisor that won’t start. So we would be able to do support intervention as well. I think the intel Nuc image should be out in the next few days

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**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\
**Post date:** [November 29, 2019, 11:14am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/9 "2019-11-29T11:14:45Z")

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My colleague says the NUC image on 2.45.1 should be released early next week

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**Author:** ![magiconair](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/magiconair/32/1307_2.png) [@magiconair](https://forums.balena.io/u/magiconair)\
**Post date:** [November 29, 2019, 1:25pm UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/11 "2019-11-29T13:25:07Z")

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thx

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**Author:** ![magiconair](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/magiconair/32/1307_2.png) [@magiconair](https://forums.balena.io/u/magiconair)\
**Post date:** [November 29, 2019, 1:25pm UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/12 "2019-11-29T13:25:36Z")

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Can I subscribe to a twitter stream or some other notification to know when the new image is released?

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**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\
**Post date:** [November 29, 2019, 1:31pm UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/13 "2019-11-29T13:31:04Z")

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Unfortunately we don’t yet have a notification service for the OS, but we have attached your conversation with an internal issue tracker, so once we release it we will come back and update here.

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**Author:** ![psychlist](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/psychlist/32/1369_2.png) [@psychlist](https://forums.balena.io/u/psychlist)\
**Post date:** [December 4, 2019, 8:07pm UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/15 "2019-12-04T20:07:04Z")

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Well, that probably explains some odd startup behaviour I saw when one of my (v2.44.0) devices was brought online today. A reboot cleared it, but I had to force it to ignore an update lock that appeared from somewhere.

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**Author:** ![jimsynz](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jimsynz/32/4663_2.png) [@jimsynz](https://forums.balena.io/u/jimsynz)\
**Post date:** [December 4, 2019, 8:17pm UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/16 "2019-12-04T20:17:19Z")

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Hi there. Thanks for the update. The 2.45.1rev1 version has been released to staging, so I would expect a production release soon. We’ll let you know when the production release happens. Let us know if we can help with with anything else in the mean time.

Thanks,  
James.

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**Author:** ![acostach](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@acostach](https://forums.balena.io/u/acostach)\
**Post date:** [January 13, 2020, 8:58am UTC](https://forums.balena.io/t/cant-update-from-2-41-1-to-2-44-1/47810/19 "2020-01-13T08:58:07Z")

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Hi,

BalenaOS 2.46.0 is now available for download in production for the Intel NUC. Please let us know if you are still seeing the same issues with this version.

Regards,  
Alexandru
