# Can't mount Balena as an USB drive **URL:** \ **Category:** balenaFin\ **Tags:** foo\ **Created:** [June 17, 2020, 7:47pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076 "2020-06-17T19:47:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![juliom](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@juliom](https://forums.balena.io/u/juliom)\ **Post date:** [June 17, 2020, 7:47pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/1 "2020-06-17T19:47:24Z")
When I connect the balena to the pc nothing happens. Checking the device manager I have this: see picture ![Annotation 2020-06-17 154704](https://global.discourse-cdn.com/balena/original/2X/b/b9329186f2cfc569395a774b587612b0df27f68b.jpeg) And checking in the events console: Log Name: Microsoft-Windows-Kernel-PnP/Configuration Source: Microsoft-Windows-Kernel-PnP Date: 6/17/2020 2:30:01 PM Event ID: 442 Task Category: None Level: Warning Keywords: User: SYSTEM Computer: MAIN-DESKTOP Description: Device USB\VID\_0A5C&PID\_2764\7&707db68&0&4 was not migrated due to partial or ambiguous match. Last Device Instance Id: USB\VID\_09CB&PID\_1007\7&707db68&0&4 Class Guid: {36fc9e60-c465-11cf-8056-444553540000} Location Path: PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(4)#USB(2)#USB(4) Migration Rank: 0xF000FFFFFFFF0023 Present: false Status: 0xC0000719 Event Xml: 442 0 3 0 0 0x4000000000000000 1126 Microsoft-Windows-Kernel-PnP/Configuration MAIN-DESKTOP USB\VID\_0A5C&PID\_2764\7&707db68&0&4 USB\VID\_09CB&PID\_1007\7&707db68&0&4 {36fc9e60-c465-11cf-8056-444553540000} PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(4)#USB(2)#USB(4) 0xf000ffffffff0023 false 0xc0000719 Regards ---
**Author:** ![ntzovanis](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ntzovanis/32/1150_2.png) [@ntzovanis](https://forums.balena.io/u/ntzovanis)\ **Post date:** [June 17, 2020, 8:01pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/3 "2020-06-17T20:01:26Z")
Hey @juliom welcome to the balena Forums! I assume you are connecting the balenaFin to your PC to flash an image into it. Are you using [etcher](https://www.balena.io/etcher/) to do so? If you are, is the device showing up on the list? If you aren’t using etcher, which tool are you planning to use? Cheers, Nico. ---
**Author:** ![juliom](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@juliom](https://forums.balena.io/u/juliom)\ **Post date:** [June 17, 2020, 8:04pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/5 "2020-06-17T20:04:44Z")
Etcher dont work on this pc, I’m using Raspi Imager. please note, the pc don’t show the Balena mounted as an USB, not even in the device manager ---
**Author:** ![ntzovanis](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ntzovanis/32/1150_2.png) [@ntzovanis](https://forums.balena.io/u/ntzovanis)\ **Post date:** [June 17, 2020, 8:27pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/6 "2020-06-17T20:27:30Z")
I don’t think the Raspberry Pi Imager support flashing the Compute Module. You’ll need to download rpiboot and follow the instructions [here](https://www.raspberrypi.org/documentation/hardware/computemodule/cm-emmc-flashing.md). It’s a bit more complicated than using a flashing tool. Regardless of which tool you prefer you use to flash the balenaFin, we’d like to understand what issues you’re facing when using etcher. Please let us know so we can help you on that end too. Cheers, Nico. ---
**Author:** ![juliom](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@juliom](https://forums.balena.io/u/juliom)\ **Post date:** [June 17, 2020, 8:50pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/8 "2020-06-17T20:50:02Z")
etcher just don’t work anymore. I try installing the previous version and still don’t work. if I try to run it, nothing happens ---
**Author:** ![ntzovanis](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ntzovanis/32/1150_2.png) [@ntzovanis](https://forums.balena.io/u/ntzovanis)\ **Post date:** [June 17, 2020, 10:47pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/9 "2020-06-17T22:47:19Z")
Did etcher stop working after an update? Do you get any Windows error report when running etcher? ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [June 30, 2020, 3:15pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/11 "2020-06-30T15:15:52Z")
Hi there! I am also facing the same problem. I am using etcher but still it’s not showing balenaFin as a USB Drive. Can u help me please ? ---
**Author:** ![lucianbuzzo](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/lucianbuzzo/32/615_2.png) [@lucianbuzzo](https://forums.balena.io/u/lucianbuzzo)\ **Post date:** [June 30, 2020, 3:22pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/12 "2020-06-30T15:22:25Z")
Hi, could you please lets us know the build version of Windows, the version of Etcher and the balenaFin version? ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [July 1, 2020, 1:54am UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/14 "2020-07-01T01:54:06Z")
The version of Etcher is 1.5.99 , the balenaFin is v1.0 and the Windows 10 version is quite old . I guess its 1909 build version. ---
**Author:** ![JSReds](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jsreds/32/2929_2.png) [@JSReds](https://forums.balena.io/u/JSReds)\ **Post date:** [July 1, 2020, 7:58am UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/20 "2020-07-01T07:58:30Z")
Hi there, we are trying to better understand the problem. There would be much more useful information that could be obtained from the Etcher console. I would be really helpful for us if you could share these logs. These logs can be obtained by opening Etcher first, pressing `ctrl + shift + i` (this will open the console) and then connecting the Fin for some minutes (looking the console tab). Otherwise, in case you can’t open Etcher, you could try to send us the logs that appear starting Etcher from the command line with the `--enable-logging` flag. ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [July 1, 2020, 10:09am UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/22 "2020-07-01T10:09:09Z")
Hi there Sir. I did as per you have told but there aren’t any results doing that. ![Screenshot (83)](https://global.discourse-cdn.com/balena/original/2X/6/6757f5077fef42ef882c363db08058f606dedc61.png) This is what it shows. Still the same error **No Removable Drive Detected**. 🤔 😔 ---
**Author:** ![JSReds](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jsreds/32/2929_2.png) [@JSReds](https://forums.balena.io/u/JSReds)\ **Post date:** [July 1, 2020, 11:06am UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/24 "2020-07-01T11:06:24Z")
Hi @arijit, I would first recommend to update etcher to 1.5.100 version as there were some changes that may be useful for this problem. Then I would also recommend following the instructions here [https://www.raspberrypi.org/documentation/hardware/computemodule/cm-emmc-flashing.md](https://www.raspberrypi.org/documentation/hardware/computemodule/cm-emmc-flashing.md) and report back to us the result to better understand if it’s an issue with etcher or rpiboot/the compute module. Also, if you haven’t already tried it, I suggest you try changing the USB cable, just to check that the problem is not there. ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [July 1, 2020, 1:15pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/27 "2020-07-01T13:15:38Z")
Respected Sir, I tried running by updating the Etcher and even installing all that you have told but the result came in vain. ![Screenshot (84)](https://global.discourse-cdn.com/balena/original/2X/6/67e591ce4f065c8cceff98d2f5dcb81ac11f8398.png) This is what I get to see. ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [July 1, 2020, 1:24pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/28 "2020-07-01T13:24:14Z")
Hello @arijit, I see on your screenshot that you tried `rpiboot`. You should avoid running `rpiboot` and `etcher` at the same time as they will both try to access the Fin. `rpiboot` should at least be showing some output when the Fin is connected. Can you please try using another USB cable ? A short one is preferable. ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [July 1, 2020, 1:25pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/29 "2020-07-01T13:25:49Z")
Which Fin version is this ? Is the Fin powered ? Are you using the Fin `DBG` port ? ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [July 1, 2020, 1:57pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/31 "2020-07-01T13:57:20Z")
Its the balenaFin v1.0 and I’m using the DBG port on the Fin and I’m also powering it with the barrel connector. ---
**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\ **Post date:** [July 1, 2020, 2:00pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/32 "2020-07-01T14:00:52Z")
Can you please try another usb cable ? Or Etcher on another computer ? Do you see the Fin in the device manager ? It should appear as BCM2710 or BCM2508. ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [July 1, 2020, 3:29pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/34 "2020-07-01T15:29:59Z")
Sir I have tried with 2 used cables but none of them show the Fin in the device manager. Can u please suggest of any other process ? ---
**Author:** ![jtonello](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jtonello/32/3246_2.png) [@jtonello](https://forums.balena.io/u/jtonello)\ **Post date:** [July 1, 2020, 6:40pm UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/36 "2020-07-01T18:40:54Z")
Hi, Are you able to successfully mount other flash or SD devices on your workstation, or is the problem only with the Fin? John ---
**Author:** ![arijit](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/arijit/32/4427_2.png) [@arijit](https://forums.balena.io/u/arijit)\ **Post date:** [July 2, 2020, 4:25am UTC](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076/38 "2020-07-02T04:25:24Z")
Hello there Sir, I am able to flash images onto another SD card through Etcher very easily but there’s some problem with the Fin. I guess there’s some problem with the **Compute Module.** [Next page](https://forums.balena.io/t/cant-mount-balena-as-an-usb-drive/135076.md?page=2)