# BalenaSense - "Booted - Check your BalenaCloud dashboard." message despite wifi connection working **URL:** \ **Category:** balenaSense\ **Created:** [February 6, 2021, 6:45pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649 "2021-02-06T18:45:54Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![oatbake](https://avatars.discourse-cdn.com/v4/letter/o/f475e1/32.png) [@oatbake](https://forums.balena.io/u/oatbake)\ **Post date:** [February 6, 2021, 6:45pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/1 "2021-02-06T18:45:54Z")
I’m fairly new to Pi messing about with Raspberry Pis, so please be gentle with me :o) I am trying to get the BalenaSense project up and running but I am getting the balaneOS ASCII logo and a message to check the dashboard. From reading the troubleshooting page, I understand that this is indicative of connectivity issues (wifi problems etc). However, I _can_ see the device on my balenaCloud dashboard and it claims that it’s “Online”. I have checked the wifi credentials in the config file and they’re correct. ![image](https://global.discourse-cdn.com/balena/original/2X/d/d15f79fc12590668a155251700faa280c5ea81f3.png) Is there any logging that I can look at somewhere that might help? Or are there any suggestions of things to try? I’m using a Pi Zero with an 8Gb MicroSD card if that helps :o) Edit to say: I should say that the Pi is actually right next to the WIFI router as well so it shouldn’t be a dodgy signal 🙂 ---
**Author:** ![oatbake](https://avatars.discourse-cdn.com/v4/letter/o/f475e1/32.png) [@oatbake](https://forums.balena.io/u/oatbake)\ **Post date:** [February 6, 2021, 7:20pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/4 "2021-02-06T19:20:37Z")
I have re-imaged my SD card and whilst it still has that same message, it does get a little further in the startup it seems… I am now getting: { OK ] Started **Resin info on tty1.** [OK] Started **Load balena healthcheck image.** [OK] Reached target **Multi-User System.** Starting Update **UTMP about System RunLevel Changes…** [OK] Started Update **UTMP about System RunLevel Changes.** ADDRCONF(NETDEV\_UP): supervisor0: link is not ready ADDRCONF(NETDEV\_UP): br-622e9e055a17: link is not ready I can still see the device in my Balena dashboard and can make the LED blink from the dashboard so it doesn’t feel like a connectivity issue… ---
**Author:** ![JSReds](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jsreds/32/2929_2.png) [@JSReds](https://forums.balena.io/u/JSReds)\ **Post date:** [February 9, 2021, 9:01am UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/5 "2021-02-09T09:01:12Z")
Hi there, at first glance it seems to me a possible NetworkManager problem, but we need more information. You can start by going to the device diagnostics page from the dashboard as [described here](https://www.balena.io/docs/learn/more/masterclasses/device-debugging/#22-device-diagnostics) and try to run checks from there. Then you can try to [open the terminal “Host OS SSH”](https://www.balena.io/docs/learn/manage/ssh-access/#ssh-access) and try to view device logs via `journalctl` (e.g. running `journalctl -f -n 1000`). Here you can find all journalctl options [journalctl](https://www.freedesktop.org/software/systemd/man/journalctl.html). If you can copy/paste the information you can get from these two steps we can better analyse the problem. ---
**Author:** ![oatbake](https://avatars.discourse-cdn.com/v4/letter/o/f475e1/32.png) [@oatbake](https://forums.balena.io/u/oatbake)\ **Post date:** [February 11, 2021, 9:27pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/7 "2021-02-11T21:27:59Z")
Hi JSReds, thank you for the reply. Here is the relevant (I think) bit of the Diagnostics log ( I can post the whole thing if necessary but it was very long…): ``` --- journalctl --no-pager --no-hostname -a -u ModemManager --- 2021-02-11 21:09:16.169781363+00:00 -- Logs begin at Tue 2020-08-04 14:05:38 UTC, end at Thu 2021-02-11 21:09:07 UTC. -- Aug 20 10:00:00 ModemManager[1291]: ModemManager (version 1.12.8) starting in system bus... Aug 20 10:00:06 ModemManager[1291]: Couldn't check support for device '/sys/devices/platform/soc/20300000.mmcnr/mmc_host/mmc1/mmc1:0001/mmc1:0001:1': not supported by any plugin real 0m 0.29s user 0m 0.03s sys 0m 0.01s --- journalctl --no-pager --no-hostname -n 200 -a -u "openvpn*" --- 2021-02-11 21:09:16.712059363+00:00 -- Logs begin at Tue 2020-08-04 14:05:38 UTC, end at Thu 2021-02-11 21:09:07 UTC. -- Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 WARNING: file '/var/volatile/vpn-auth' is group or others accessible Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 TCP/UDP: Preserving recently used remote address: [AF_INET]3.227.28.93:443 Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 Socket Buffers: R=[131072->131072] S=[16384->16384] Feb 11 21:04:30 openvpn[1739]: Thu Feb 11 21:04:30 2021 Attempting to establish TCP connection with [AF_INET]3.227.28.93:443 [nonblock] Feb 11 21:04:31 openvpn[1739]: Thu Feb 11 21:04:31 2021 TCP connection established with [AF_INET]3.227.28.93:443 Feb 11 21:04:31 openvpn[1739]: Thu Feb 11 21:04:31 2021 TCP_CLIENT link local: (not bound) Feb 11 21:04:31 openvpn[1739]: Thu Feb 11 21:04:31 2021 TCP_CLIENT link remote: [AF_INET]3.227.28.93:443 Feb 11 21:04:31 openvpn[1739]: Thu Feb 11 21:04:31 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:04:31 openvpn[1739]: Thu Feb 11 21:04:31 2021 TLS: Initial packet from [AF_INET]3.227.28.93:443, sid=a2c76ced ea795b1f Feb 11 21:04:31 openvpn[1739]: Thu Feb 11 21:04:31 2021 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Feb 11 21:04:32 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:04:32 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY KU OK Feb 11 21:04:32 openvpn[1739]: Thu Feb 11 21:04:32 2021 Validating certificate extended key usage Feb 11 21:04:32 openvpn[1739]: Thu Feb 11 21:04:32 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:04:32 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY EKU OK Feb 11 21:04:32 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY OK: depth=0, C=US, ST=WA, O=balena.io, OU=balenaCloud, CN=vpn.balena-cloud.com Feb 11 21:04:33 openvpn[1739]: Thu Feb 11 21:04:33 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, 2048 bit RSA Feb 11 21:04:33 openvpn[1739]: Thu Feb 11 21:04:33 2021 [vpn.balena-cloud.com] Peer Connection Initiated with [AF_INET]3.227.28.93:443 Feb 11 21:04:34 openvpn[1739]: Thu Feb 11 21:04:34 2021 SENT CONTROL [vpn.balena-cloud.com]: 'PUSH_REQUEST' (status=1) **Feb 11 21:04:34 openvpn[1739]: Thu Feb 11 21:04:34 2021 AUTH: Received control message: AUTH_FAILED** Feb 11 21:04:34 openvpn[1739]: Thu Feb 11 21:04:34 2021 SIGTERM[soft,auth-failure] received, process exiting Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 WARNING: file '/var/volatile/vpn-auth' is group or others accessible Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 TCP/UDP: Preserving recently used remote address: [AF_INET]35.169.89.252:443 Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 Socket Buffers: R=[131072->131072] S=[16384->16384] Feb 11 21:04:47 openvpn[1889]: Thu Feb 11 21:04:47 2021 Attempting to establish TCP connection with [AF_INET]35.169.89.252:443 [nonblock] Feb 11 21:04:48 openvpn[1889]: Thu Feb 11 21:04:48 2021 TCP connection established with [AF_INET]35.169.89.252:443 Feb 11 21:04:48 openvpn[1889]: Thu Feb 11 21:04:48 2021 TCP_CLIENT link local: (not bound) Feb 11 21:04:48 openvpn[1889]: Thu Feb 11 21:04:48 2021 TCP_CLIENT link remote: [AF_INET]35.169.89.252:443 Feb 11 21:04:48 openvpn[1889]: Thu Feb 11 21:04:48 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:04:48 openvpn[1889]: Thu Feb 11 21:04:48 2021 TLS: Initial packet from [AF_INET]35.169.89.252:443, sid=af930ee1 eed51b7c Feb 11 21:04:48 openvpn[1889]: Thu Feb 11 21:04:48 2021 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY KU OK Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 Validating certificate extended key usage Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY EKU OK Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY OK: depth=0, C=US, ST=WA, O=balena.io, OU=balenaCloud, CN=vpn.balena-cloud.com Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, 2048 bit RSA Feb 11 21:04:49 openvpn[1889]: Thu Feb 11 21:04:49 2021 [vpn.balena-cloud.com] Peer Connection Initiated with [AF_INET]35.169.89.252:443 Feb 11 21:04:50 openvpn[1889]: Thu Feb 11 21:04:50 2021 SENT CONTROL [vpn.balena-cloud.com]: 'PUSH_REQUEST' (status=1) Feb 11 21:04:50 openvpn[1889]: Thu Feb 11 21:04:50 2021 AUTH: Received control message: AUTH_FAILED Feb 11 21:04:50 openvpn[1889]: Thu Feb 11 21:04:50 2021 SIGTERM[soft,auth-failure] received, process exiting Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 WARNING: file '/var/volatile/vpn-auth' is group or others accessible Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 TCP/UDP: Preserving recently used remote address: [AF_INET]3.227.28.93:443 Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 Socket Buffers: R=[131072->131072] S=[16384->16384] Feb 11 21:05:03 openvpn[1950]: Thu Feb 11 21:05:03 2021 Attempting to establish TCP connection with [AF_INET]3.227.28.93:443 [nonblock] Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 TCP connection established with [AF_INET]3.227.28.93:443 Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 TCP_CLIENT link local: (not bound) Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 TCP_CLIENT link remote: [AF_INET]3.227.28.93:443 Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 TLS: Initial packet from [AF_INET]3.227.28.93:443, sid=66f6e99f 868c3576 Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY KU OK Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 Validating certificate extended key usage Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY EKU OK Feb 11 21:05:04 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY OK: depth=0, C=US, ST=WA, O=balena.io, OU=balenaCloud, CN=vpn.balena-cloud.com Feb 11 21:05:05 openvpn[1950]: Thu Feb 11 21:05:05 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, 2048 bit RSA Feb 11 21:05:05 openvpn[1950]: Thu Feb 11 21:05:05 2021 [vpn.balena-cloud.com] Peer Connection Initiated with [AF_INET]3.227.28.93:443 Feb 11 21:05:06 openvpn[1950]: Thu Feb 11 21:05:06 2021 SENT CONTROL [vpn.balena-cloud.com]: 'PUSH_REQUEST' (status=1) **Feb 11 21:05:06 openvpn[1950]: Thu Feb 11 21:05:06 2021 AUTH: Received control message: AUTH_FAILED** Feb 11 21:05:06 openvpn[1950]: Thu Feb 11 21:05:06 2021 SIGTERM[soft,auth-failure] received, process exiting Feb 11 21:05:20 openvpn[2012]: Thu Feb 11 21:05:20 2021 WARNING: file '/var/volatile/vpn-auth' is group or others accessible Feb 11 21:05:20 openvpn[2012]: Thu Feb 11 21:05:20 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:05:20 openvpn[2012]: Thu Feb 11 21:05:20 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:05:20 openvpn[2012]: Thu Feb 11 21:05:20 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:05:21 openvpn[2012]: Thu Feb 11 21:05:21 2021 TCP/UDP: Preserving recently used remote address: [AF_INET]3.227.28.93:443 Feb 11 21:05:21 openvpn[2012]: Thu Feb 11 21:05:21 2021 Socket Buffers: R=[131072->131072] S=[16384->16384] Feb 11 21:05:21 openvpn[2012]: Thu Feb 11 21:05:21 2021 Attempting to establish TCP connection with [AF_INET]3.227.28.93:443 [nonblock] Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 TCP connection established with [AF_INET]3.227.28.93:443 Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 TCP_CLIENT link local: (not bound) Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 TCP_CLIENT link remote: [AF_INET]3.227.28.93:443 Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 TLS: Initial packet from [AF_INET]3.227.28.93:443, sid=cdc20f3c 49ea266f Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY KU OK Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 Validating certificate extended key usage Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY EKU OK Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY OK: depth=0, C=US, ST=WA, O=balena.io, OU=balenaCloud, CN=vpn.balena-cloud.com Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, 2048 bit RSA Feb 11 21:05:22 openvpn[2012]: Thu Feb 11 21:05:22 2021 [vpn.balena-cloud.com] Peer Connection Initiated with [AF_INET]3.227.28.93:443 Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 SENT CONTROL [vpn.balena-cloud.com]: 'PUSH_REQUEST' (status=1) Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 PUSH: Received control message: 'PUSH_REPLY,sndbuf 0,rcvbuf 0,route 52.4.252.97,ping 10,ping-restart 60,socket-flags TCP_NODELAY,ifconfig 10.240.58.252 52.4.252.97,peer-id 0,cipher AES-256-GCM' Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: timers and/or timeouts modified Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: --sndbuf/--rcvbuf options modified Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 Socket Buffers: R=[131072->131072] S=[44800->44800] Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: --socket-flags option modified Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 Socket flags: TCP_NODELAY=1 succeeded Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: --ifconfig/up options modified Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: route options modified Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: peer-id set Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: adjusting link_mtu to 1627 Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: data channel crypto options modified Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 Data Channel: using negotiated cipher 'AES-256-GCM' Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 Outgoing Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 Incoming Data Channel: Cipher 'AES-256-GCM' initialized with 256 bit key Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 ROUTE_GATEWAY 192.168.1.254/255.255.255.0 IFACE=wlan0 HWADDR=b8:27:eb:99:4b:fe Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 TUN/TAP device resin-vpn opened Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 TUN/TAP TX queue length set to 100 Feb 11 21:05:23 openvpn[2012]: Thu Feb 11 21:05:23 2021 /sbin/ip link set dev resin-vpn up mtu 1500 Feb 11 21:05:24 openvpn[2012]: Thu Feb 11 21:05:24 2021 /sbin/ip addr add dev resin-vpn local 10.240.58.252 peer 52.4.252.97 Feb 11 21:05:24 openvpn[2012]: Thu Feb 11 21:05:24 2021 /etc/openvpn-misc/upscript.sh resin-vpn 1500 1555 10.240.58.252 52.4.252.97 init Feb 11 21:05:26 openvpn[2012]: resin-ntp-config: Found config.json in /mnt/boot/config.json . Feb 11 21:05:26 openvpn[2012]: Thu Feb 11 21:05:26 2021 /sbin/ip route add 52.4.252.97/32 via 52.4.252.97 Feb 11 21:05:26 openvpn[2012]: ip: RTNETLINK answers: File exists **Feb 11 21:05:26 openvpn[2012]: Thu Feb 11 21:05:26 2021 ERROR: Linux route add command failed: external program exited with error status: 2** Feb 11 21:05:26 openvpn[2012]: Thu Feb 11 21:05:26 2021 GID set to openvpn Feb 11 21:05:26 openvpn[2012]: Thu Feb 11 21:05:26 2021 UID set to openvpn Feb 11 21:05:26 openvpn[2012]: Thu Feb 11 21:05:26 2021 Initialization Sequence Completed real 0m 0.40s user 0m 0.04s sys 0m 0.02s ``` ---
**Author:** ![oatbake](https://avatars.discourse-cdn.com/v4/letter/o/f475e1/32.png) [@oatbake](https://forums.balena.io/u/oatbake)\ **Post date:** [February 11, 2021, 9:55pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/8 "2021-02-11T21:55:28Z")
> [@JSReds](#): > > journalctl -f -n 1000 The output of this is as below: ``` Feb 11 21:04:19 d717891 chronyd[1308]: 2020-08-20T10:00:42Z Selected source 81.21.65.168 Feb 11 21:04:19 d717891 chronyd[1308]: 2020-08-20T10:00:42Z System clock wrong by 15159817.212322 seconds, adjustment started Feb 11 21:04:19 d717891 chronyd[1308]: 2021-02-11T21:04:19Z System clock was stepped by 15159817.212322 seconds Feb 11 21:04:20 d717891 journalctl[1662]: Vacuuming done, freed 0B of archived journals from /run/log/journal/bd31dc40d2674fdaaf2724f41c01de32. Feb 11 21:04:21 d717891 NetworkManager[1431]: [1613077461.3658] manager: NetworkManager state is now CONNECTED_GLOBAL Feb 11 21:04:22 d717891 os-config[1437]: Service configuration retrieved Feb 11 21:04:22 d717891 os-config[1437]: Stopping resin-supervisor.service... Feb 11 21:04:22 d717891 os-config[1437]: Awaiting resin-supervisor.service to exit... Feb 11 21:04:22 d717891 bash[1609]: Loaded image: balena-healthcheck-image:latest **Feb 11 21:04:25 d717891 resin-supervisor[1675]: Error response from daemon: No such container: resin_supervisor** Feb 11 21:04:25 d717891 systemd[1]: resin-supervisor.service: Main process exited, code=killed, status=15/TERM Feb 11 21:04:26 d717891 nm-dispatcher[1452]: resin-ntp-config: Found config.json in /mnt/boot/config.json . Feb 11 21:04:26 d717891 nm-dispatcher[1452]: 200 OK Feb 11 21:04:26 d717891 os-config[1437]: Stopping prepare-openvpn.service... Feb 11 21:04:26 d717891 os-config[1437]: Stopping openvpn.service... Feb 11 21:04:26 d717891 os-config[1437]: Awaiting prepare-openvpn.service to exit... Feb 11 21:04:26 d717891 os-config[1437]: Awaiting openvpn.service to exit... Feb 11 21:04:26 d717891 os-config[1437]: /etc/openvpn/ca.crt updated Feb 11 21:04:26 d717891 os-config[1437]: /etc/openvpn/openvpn.conf updated Feb 11 21:04:26 d717891 os-config[1437]: Starting prepare-openvpn.service... Feb 11 21:04:26 d717891 os-config[1437]: Starting openvpn.service... Feb 11 21:04:26 d717891 os-config[1437]: /home/root/.ssh/authorized_keys_remote updated Feb 11 21:04:26 d717891 os-config[1437]: Starting resin-supervisor.service... Feb 11 21:04:27 d717891 balenad[1445]: time="2021-02-11T21:04:27.390379363Z" level=info msg="shim balena-engine-containerd-shim started" address=/containerd-shim/f54efec11e410dabe7fb8322570cb6c2d0d8d29838d7653f73fb676662c2de50.sock debug=false pid=1710 **Feb 11 21:04:28 d717891 resin-supervisor[1704]: Error response from daemon: No such container: resin_supervisor** Feb 11 21:04:29 d717891 resin-supervisor[1718]: active Feb 11 21:04:30 d717891 prepare-openvpn[1701]: prepare-openvpn: [INFO] Balena.io VPN authentication. **Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 WARNING: file '/var/volatile/vpn-auth' is group or others accessible** Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 TCP/UDP: Preserving recently used remote address: [AF_INET]3.227.28.93:443 Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 Socket Buffers: R=[131072->131072] S=[16384->16384] Feb 11 21:04:30 d717891 openvpn[1739]: Thu Feb 11 21:04:30 2021 Attempting to establish TCP connection with [AF_INET]3.227.28.93:443 [nonblock] Feb 11 21:04:31 d717891 openvpn[1739]: Thu Feb 11 21:04:31 2021 TCP connection established with [AF_INET]3.227.28.93:443 Feb 11 21:04:31 d717891 openvpn[1739]: Thu Feb 11 21:04:31 2021 TCP_CLIENT link local: (not bound) Feb 11 21:04:31 d717891 openvpn[1739]: Thu Feb 11 21:04:31 2021 TCP_CLIENT link remote: [AF_INET]3.227.28.93:443 Feb 11 21:04:31 d717891 openvpn[1739]: Thu Feb 11 21:04:31 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:04:31 d717891 openvpn[1739]: Thu Feb 11 21:04:31 2021 TLS: Initial packet from [AF_INET]3.227.28.93:443, sid=a2c76ced ea795b1f Feb 11 21:04:31 d717891 openvpn[1739]: Thu Feb 11 21:04:31 2021 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this Feb 11 21:04:32 d717891 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:04:32 d717891 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY KU OK Feb 11 21:04:32 d717891 openvpn[1739]: Thu Feb 11 21:04:32 2021 Validating certificate extended key usage Feb 11 21:04:32 d717891 openvpn[1739]: Thu Feb 11 21:04:32 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:04:32 d717891 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY EKU OK Feb 11 21:04:32 d717891 openvpn[1739]: Thu Feb 11 21:04:32 2021 VERIFY OK: depth=0, C=US, ST=WA, O=balena.io, OU=balenaCloud, CN=vpn.balena-cloud.com Feb 11 21:04:33 d717891 openvpn[1739]: Thu Feb 11 21:04:33 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, 2048 bit RSA Feb 11 21:04:33 d717891 openvpn[1739]: Thu Feb 11 21:04:33 2021 [vpn.balena-cloud.com] Peer Connection Initiated with [AF_INET]3.227.28.93:443 Feb 11 21:04:34 d717891 openvpn[1739]: Thu Feb 11 21:04:34 2021 SENT CONTROL [vpn.balena-cloud.com]: 'PUSH_REQUEST' (status=1) **Feb 11 21:04:34 d717891 openvpn[1739]: Thu Feb 11 21:04:34 2021 AUTH: Received control message: AUTH_FAILED** ``` \*\* Feb 11 21:04:34 d717891 openvpn[1739]: Thu Feb 11 21:04:34 2021 SIGTERM[soft,auth-failure] received, process exiting\*\* **Feb 11 21:04:37 d717891 resin-supervisor[1719]: Error: No such object: resin\_supervisor** \*\* Feb 11 21:04:39 d717891 resin-supervisor[1719]: Error: No such container: resin\_supervisor\*\* Feb 11 21:04:43 d717891 balenad[1445]: time=“2021-02-11T21:04:43.356474363Z” level=info msg=“shim balena-engine-containerd-shim started” address=/containerd-shim/4e98618b81625f7b221babe51300c2fc7bae6524ce190150095be691d30d4116.sock debug=false pid=1852 Feb 11 21:04:47 d717891 prepare-openvpn[1880]: prepare-openvpn: [INFO] [Balena.io](http://Balena.io) VPN authentication. **Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 WARNING: file ‘/var/volatile/vpn-auth’ is group or others accessible** Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 TCP/UDP: Preserving recently used remote address: [AF\_INET]35.169.89.252:443 Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 Socket Buffers: R=[131072-\>131072] S=[16384-\>16384] Feb 11 21:04:47 d717891 openvpn[1889]: Thu Feb 11 21:04:47 2021 Attempting to establish TCP connection with [AF\_INET]35.169.89.252:443 [nonblock] Feb 11 21:04:48 d717891 openvpn[1889]: Thu Feb 11 21:04:48 2021 TCP connection established with [AF\_INET]35.169.89.252:443 Feb 11 21:04:48 d717891 openvpn[1889]: Thu Feb 11 21:04:48 2021 TCP\_CLIENT link local: (not bound) Feb 11 21:04:48 d717891 openvpn[1889]: Thu Feb 11 21:04:48 2021 TCP\_CLIENT link remote: [AF\_INET]35.169.89.252:443 Feb 11 21:04:48 d717891 openvpn[1889]: Thu Feb 11 21:04:48 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:04:48 d717891 openvpn[1889]: Thu Feb 11 21:04:48 2021 TLS: Initial packet from [AF\_INET]35.169.89.252:443, sid=af930ee1 eed51b7c **Feb 11 21:04:48 d717891 openvpn[1889]: Thu Feb 11 21:04:48 2021 WARNING: this configuration may cache passwords in memory – use the auth-nocache option to prevent this** Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY KU OK Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 Validating certificate extended key usage Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY EKU OK Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 VERIFY OK: depth=0, C=US, ST=WA, [O=balena.io](http://O=balena.io), OU=balenaCloud, [CN=vpn.balena-cloud.com](http://CN=vpn.balena-cloud.com) Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS\_AES\_256\_GCM\_SHA384, 2048 bit RSA Feb 11 21:04:49 d717891 openvpn[1889]: Thu Feb 11 21:04:49 2021 [[vpn.balena-cloud.com](http://vpn.balena-cloud.com)] Peer Connection Initiated with [AF\_INET]35.169.89.252:443 Feb 11 21:04:50 d717891 balenad[1445]: time=“2021-02-11T21:04:50.106698363Z” level=info msg=“shim reaped” id=24ed9d72986adcba8de57c454a2889b808ec03a5f6ffcd1d7a377e8a49611395 Feb 11 21:04:50 d717891 balenad[1445]: time=“2021-02-11T21:04:50.135351363Z” level=info msg=“ignoring event” module=libcontainerd namespace=moby topic=/tasks/delete type=“_events.TaskDelete" Feb 11 21:04:50 d717891 openvpn[1889]: Thu Feb 11 21:04:50 2021 SENT CONTROL [[vpn.balena-cloud.com](http://vpn.balena-cloud.com)]: ‘PUSH\_REQUEST’ (status=1) **Feb 11 21:04:50 d717891 openvpn[1889]: Thu Feb 11 21:04:50 2021 AUTH: Received control message: AUTH\_FAILED** Feb 11 21:04:50 d717891 openvpn[1889]: Thu Feb 11 21:04:50 2021 SIGTERM[soft,auth-failure] received, process exiting Feb 11 21:05:03 d717891 prepare-openvpn[1946]: prepare-openvpn: [INFO] [Balena.io](http://Balena.io) VPN authentication. Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 WARNING: file ‘/var/volatile/vpn-auth’ is group or others accessible Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 TCP/UDP: Preserving recently used remote address: [AF\_INET]3.227.28.93:443 Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 Socket Buffers: R=[131072-\>131072] S=[16384-\>16384] Feb 11 21:05:03 d717891 openvpn[1950]: Thu Feb 11 21:05:03 2021 Attempting to establish TCP connection with [AF\_INET]3.227.28.93:443 [nonblock] Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 TCP connection established with [AF\_INET]3.227.28.93:443 Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 TCP\_CLIENT link local: (not bound) Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 TCP\_CLIENT link remote: [AF\_INET]3.227.28.93:443 Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 TLS: Initial packet from [AF\_INET]3.227.28.93:443, sid=66f6e99f 868c3576 Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 WARNING: this configuration may cache passwords in memory – use the auth-nocache option to prevent this Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY KU OK Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 Validating certificate extended key usage Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY EKU OK Feb 11 21:05:04 d717891 openvpn[1950]: Thu Feb 11 21:05:04 2021 VERIFY OK: depth=0, C=US, ST=WA, [O=balena.io](http://O=balena.io), OU=balenaCloud, [CN=vpn.balena-cloud.com](http://CN=vpn.balena-cloud.com) Feb 11 21:05:05 d717891 openvpn[1950]: Thu Feb 11 21:05:05 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS\_AES\_256\_GCM\_SHA384, 2048 bit RSA Feb 11 21:05:05 d717891 openvpn[1950]: Thu Feb 11 21:05:05 2021 [[vpn.balena-cloud.com](http://vpn.balena-cloud.com)] Peer Connection Initiated with [AF\_INET]3.227.28.93:443 Feb 11 21:05:06 d717891 openvpn[1950]: Thu Feb 11 21:05:06 2021 SENT CONTROL [[vpn.balena-cloud.com](http://vpn.balena-cloud.com)]: ‘PUSH\_REQUEST’ (status=1) **Feb 11 21:05:06 d717891 openvpn[1950]: Thu Feb 11 21:05:06 2021 AUTH: Received control message: AUTH\_FAILED** Feb 11 21:05:06 d717891 openvpn[1950]: Thu Feb 11 21:05:06 2021 SIGTERM[soft,auth-failure] received, process exiting Feb 11 21:05:07 d717891 e5ceffc858dd[1445]: [info] Supervisor v11.12.4 starting up… Feb 11 21:05:07 d717891 resin-supervisor[1719]: [info] Supervisor v11.12.4 starting up… Feb 11 21:05:10 d717891 e5ceffc858dd[1445]: [info] Setting host to discoverable Feb 11 21:05:10 d717891 resin-supervisor[1719]: [info] Setting host to discoverable **Feb 11 21:05:10 d717891 e5ceffc858dd[1445]: [warn] Invalid firewall mode: . Reverting to state: off** \*\* Feb 11 21:05:10 d717891 resin-supervisor[1719]: [warn] Invalid firewall mode: . Reverting to state: off_\* Feb 11 21:05:10 d717891 e5ceffc858dd[1445]: [info] 🔥 Applying firewall mode: off Feb 11 21:05:10 d717891 resin-supervisor[1719]: [info] 🔥 Applying firewall mode: off Feb 11 21:05:10 d717891 e5ceffc858dd[1445]: [debug] Starting logging infrastructure Feb 11 21:05:10 d717891 resin-supervisor[1719]: [debug] Starting logging infrastructure Feb 11 21:05:11 d717891 e5ceffc858dd[1445]: [success] 🔥 Firewall mode applied Feb 11 21:05:11 d717891 resin-supervisor[1719]: [success] 🔥 Firewall mode applied Feb 11 21:05:11 d717891 e5ceffc858dd[1445]: [info] Starting firewall Feb 11 21:05:11 d717891 resin-supervisor[1719]: [info] Starting firewall Feb 11 21:05:11 d717891 e5ceffc858dd[1445]: [debug] Starting api binder Feb 11 21:05:11 d717891 resin-supervisor[1719]: [debug] Starting api binder Feb 11 21:05:11 d717891 e5ceffc858dd[1445]: [event] Event: Supervisor start {} Feb 11 21:05:11 d717891 resin-supervisor[1719]: [event] Event: Supervisor start {} Feb 11 21:05:12 d717891 e5ceffc858dd[1445]: [debug] Performing database cleanup for container log timestamps Feb 11 21:05:12 d717891 resin-supervisor[1719]: [debug] Performing database cleanup for container log timestamps Feb 11 21:05:12 d717891 e5ceffc858dd[1445]: [error] LogBackend: server responded with status code: 401 Feb 11 21:05:12 d717891 resin-supervisor[1719]: [error] LogBackend: server responded with status code: 401 Feb 11 21:05:12 d717891 e5ceffc858dd[1445]: [info] Previous engine snapshot was not stored. Skipping cleanup. Feb 11 21:05:12 d717891 resin-supervisor[1719]: [info] Previous engine snapshot was not stored. Skipping cleanup. Feb 11 21:05:12 d717891 e5ceffc858dd[1445]: [debug] Handling of local mode switch is completed Feb 11 21:05:12 d717891 resin-supervisor[1719]: [debug] Handling of local mode switch is completed Feb 11 21:05:12 d717891 e5ceffc858dd[1445]: (node:1) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead. Feb 11 21:05:12 d717891 resin-supervisor[1719]: (node:1) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead. Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [debug] Connectivity check enabled: true Feb 11 21:05:13 d717891 resin-supervisor[1719]: [debug] Connectivity check enabled: true Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [debug] Starting periodic check for IP addresses Feb 11 21:05:13 d717891 resin-supervisor[1719]: [debug] Starting periodic check for IP addresses Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] Reporting initial state, supervisor version and API info Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] Reporting initial state, supervisor version and API info Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] Attempting to load any preloaded applications Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] Attempting to load any preloaded applications Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] VPN connection is not active. Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] VPN connection is not active. Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] Waiting for connectivity… Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] Waiting for connectivity… Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] Starting API server Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] Starting API server Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] Supervisor API successfully started on port 48484 Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] Supervisor API successfully started on port 48484 Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] Applying target state Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] Applying target state Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [debug] Ensuring device is provisioned Feb 11 21:05:13 d717891 resin-supervisor[1719]: [debug] Ensuring device is provisioned Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [event] Event: Device bootstrap {} Feb 11 21:05:13 d717891 resin-supervisor[1719]: [event] Event: Device bootstrap {} Feb 11 21:05:13 d717891 e5ceffc858dd[1445]: [info] New device detected. Provisioning… Feb 11 21:05:13 d717891 resin-supervisor[1719]: [info] New device detected. Provisioning… Feb 11 21:05:14 d717891 e5ceffc858dd[1445]: [debug] Creating supervisor0 network Feb 11 21:05:14 d717891 resin-supervisor[1719]: [debug] Creating supervisor0 network Feb 11 21:05:14 d717891 systemd-udevd[1962]: Using default interface naming scheme ‘v240’. Feb 11 21:05:14 d717891 systemd-udevd[1962]: link\_config: autonegotiation is unset or enabled, the speed and duplex are not writable. Feb 11 21:05:14 d717891 NetworkManager[1431]: [1613077514.5907] manager: (supervisor0): new Bridge device (/org/freedesktop/NetworkManager/Devices/5) Feb 11 21:05:15 d717891 NetworkManager[1431]: [1613077515.9191] device (supervisor0): state change: unmanaged → unavailable (reason ‘connection-assumed’, sys-iface-state: ‘external’) Feb 11 21:05:15 d717891 avahi-daemon[1422]: Joining mDNS multicast group on interface supervisor0.IPv4 with address 10.114.104.1. Feb 11 21:05:15 d717891 kernel: IPv6: ADDRCONF(NETDEV\_UP): supervisor0: link is not ready Feb 11 21:05:15 d717891 avahi-daemon[1422]: New relevant interface supervisor0.IPv4 for mDNS. Feb 11 21:05:15 d717891 avahi-daemon[1422]: Registering new address record for 10.114.104.1 on supervisor0.IPv4. Feb 11 21:05:16 d717891 NetworkManager[1431]: [1613077516.1525] device (supervisor0): state change: unavailable → disconnected (reason ‘connection-assumed’, sys-iface-state: ‘external’) Feb 11 21:05:16 d717891 NetworkManager[1431]: [1613077516.2383] device (supervisor0): Activation: starting connection ‘supervisor0’ (0292f38c-a6ab-45f5-b5bc-94e0806d975f) Feb 11 21:05:16 d717891 NetworkManager[1431]: [1613077516.3661] device (supervisor0): state change: disconnected → prepare (reason ‘none’, sys-iface-state: ‘external’) Feb 11 21:05:16 d717891 NetworkManager[1431]: [1613077516.4254] device (supervisor0): state change: prepare → config (reason ‘none’, sys-iface-state: ‘external’) Feb 11 21:05:16 d717891 NetworkManager[1431]: [1613077516.4761] device (supervisor0): state change: config → ip-config (reason ‘none’, sys-iface-state: ‘external’) Feb 11 21:05:16 d717891 NetworkManager[1431]: [1613077516.5072] device (supervisor0): state change: ip-config → ip-check (reason ‘none’, sys-iface-state: ‘external’) Feb 11 21:05:16 d717891 dbus-daemon[1292]: [system] Activating via systemd: service name=‘org.freedesktop.nm\_dispatcher’ unit=‘dbus-org.freedesktop.nm-dispatcher.service’ requested by ‘:1.6’ (uid=0 pid=1431 comm=”/usr/sbin/NetworkManager --no-daemon ") Feb 11 21:05:17 d717891 dbus-daemon[1292]: [system] Successfully activated service ‘org.freedesktop.nm\_dispatcher’ Feb 11 21:05:17 d717891 NetworkManager[1431]: [1613077517.1608] device (supervisor0): state change: ip-check → secondaries (reason ‘none’, sys-iface-state: ‘external’) Feb 11 21:05:17 d717891 NetworkManager[1431]: [1613077517.1872] device (supervisor0): state change: secondaries → activated (reason ‘none’, sys-iface-state: ‘external’) Feb 11 21:05:17 d717891 NetworkManager[1431]: [1613077517.3614] device (supervisor0): Activation: successful, device activated. Feb 11 21:05:18 d717891 echo[2009]: config.json changed Feb 11 21:05:18 d717891 echo[2010]: config.json changed Feb 11 21:05:18 d717891 e5ceffc858dd[1445]: [event] Event: Device bootstrap success {} Feb 11 21:05:18 d717891 resin-supervisor[1719]: [event] Event: Device bootstrap success {} Feb 11 21:05:18 d717891 e5ceffc858dd[1445]: [info] Reporting initial configuration Feb 11 21:05:18 d717891 resin-supervisor[1719]: [info] Reporting initial configuration Feb 11 21:05:20 d717891 prepare-openvpn[1999]: prepare-openvpn: [INFO] [Balena.io](http://Balena.io) VPN authentication. Feb 11 21:05:20 d717891 openvpn[2012]: Thu Feb 11 21:05:20 2021 WARNING: file ‘/var/volatile/vpn-auth’ is group or others accessible Feb 11 21:05:20 d717891 openvpn[2012]: Thu Feb 11 21:05:20 2021 OpenVPN 2.4.7 arm-poky-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] built on Jun 2 2020 Feb 11 21:05:20 d717891 openvpn[2012]: Thu Feb 11 21:05:20 2021 library versions: OpenSSL 1.1.1b 26 Feb 2019, LZO 2.10 Feb 11 21:05:20 d717891 openvpn[2012]: Thu Feb 11 21:05:20 2021 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Feb 11 21:05:21 d717891 openvpn[2012]: Thu Feb 11 21:05:21 2021 TCP/UDP: Preserving recently used remote address: [AF\_INET]3.227.28.93:443 Feb 11 21:05:21 d717891 openvpn[2012]: Thu Feb 11 21:05:21 2021 Socket Buffers: R=[131072-\>131072] S=[16384-\>16384] Feb 11 21:05:21 d717891 openvpn[2012]: Thu Feb 11 21:05:21 2021 Attempting to establish TCP connection with [AF\_INET]3.227.28.93:443 [nonblock] Feb 11 21:05:21 d717891 nm-dispatcher[2000]: resin-ntp-config: Found config.json in /mnt/boot/config.json . Feb 11 21:05:21 d717891 nm-dispatcher[2000]: 200 OK Feb 11 21:05:21 d717891 e5ceffc858dd[1445]: [debug] Finished applying target state Feb 11 21:05:21 d717891 resin-supervisor[1719]: [debug] Finished applying target state Feb 11 21:05:21 d717891 resin-supervisor[1719]: [success] Device state apply success Feb 11 21:05:21 d717891 e5ceffc858dd[1445]: [success] Device state apply success Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 TCP connection established with [AF\_INET]3.227.28.93:443 Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 TCP\_CLIENT link local: (not bound) Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 TCP\_CLIENT link remote: [AF\_INET]3.227.28.93:443 Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 NOTE: UID/GID downgrade will be delayed because of --client, --pull, or --up-delay Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 TLS: Initial packet from [AF\_INET]3.227.28.93:443, sid=cdc20f3c 49ea266f Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 WARNING: this configuration may cache passwords in memory – use the auth-nocache option to prevent this Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY OK: depth=1, C=AU, ST=Some-State, O=Internet Widgits Pty Ltd Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY KU OK Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 Validating certificate extended key usage Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 ++ Certificate has EKU (str) TLS Web Server Authentication, expects TLS Web Server Authentication Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY EKU OK Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 VERIFY OK: depth=0, C=US, ST=WA, [O=balena.io](http://O=balena.io), OU=balenaCloud, [CN=vpn.balena-cloud.com](http://CN=vpn.balena-cloud.com) Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 Control Channel: TLSv1.3, cipher TLSv1.3 TLS\_AES\_256\_GCM\_SHA384, 2048 bit RSA Feb 11 21:05:22 d717891 openvpn[2012]: Thu Feb 11 21:05:22 2021 [[vpn.balena-cloud.com](http://vpn.balena-cloud.com)] Peer Connection Initiated with [AF\_INET]3.227.28.93:443 Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 SENT CONTROL [[vpn.balena-cloud.com](http://vpn.balena-cloud.com)]: ‘PUSH\_REQUEST’ (status=1) Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 PUSH: Received control message: ‘PUSH\_REPLY,sndbuf 0,rcvbuf 0,route 52.4.252.97,ping 10,ping-restart 60,socket-flags TCP\_NODELAY,ifconfig 10.240.58.252 52.4.252.97,peer-id 0,cipher AES-256-GCM’ Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: timers and/or timeouts modified Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: --sndbuf/–rcvbuf options modified Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 Socket Buffers: R=[131072-\>131072] S=[44800-\>44800] Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: --socket-flags option modified Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 Socket flags: TCP\_NODELAY=1 succeeded Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: --ifconfig/up options modified Feb 11 21:05:23 d717891 openvpn[2012]: Thu Feb 11 21:05:23 2021 OPTIONS IMPORT: route options modified The rest of the log not pasted (too big). I can attach if that’s easier… ---
**Author:** ![ab77](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ab77/32/2870_2.png) [@ab77](https://forums.balena.io/u/ab77)\ **Post date:** [February 12, 2021, 7:52pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/9 "2021-02-12T19:52:58Z")
Hi there, if the device is online in the dashboard and you can open a terminal connection to the hostOS, then all you need to do is push a release as per the [docs](https://github.com/balenalabs/balena-sense) and the device will pick it up and run it… ---
**Author:** ![ab77](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ab77/32/2870_2.png) [@ab77](https://forums.balena.io/u/ab77)\ **Post date:** [February 12, 2021, 7:54pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/10 "2021-02-12T19:54:13Z")
You should probably delete the device from the dashboard, download a fresh image and then flash it with it using Etcher. ---
**Author:** ![Ereski](https://avatars.discourse-cdn.com/v4/letter/e/958977/32.png) [@Ereski](https://forums.balena.io/u/Ereski)\ **Post date:** [February 22, 2021, 7:49pm UTC](https://forums.balena.io/t/balenasense-booted-check-your-balenacloud-dashboard-message-despite-wifi-connection-working/250649/12 "2021-02-22T19:49:36Z")
Hi. Were you able to reflash and deploy a release?