# balenaEtcher not recognizing balenaFin using balenaOS.mg

**URL:** <https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076>\
**Category:** balenaEtcher\
**Created:** [February 13, 2020, 4:57pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076 "2020-02-13T16:57:35Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![duysPES](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@duysPES](https://forums.balena.io/u/duysPES)\
**Post date:** [February 13, 2020, 4:57pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/1 "2020-02-13T16:57:35Z")

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Hello, first time here.

I bought the dev kit from balena that includes the balenaFin. I have downloaded the latest version of balenaEtcher and followed the steps [here](https://www.cnx-software.com/2019/04/11/getting-started-balena-fin-balenaos-balenacloud/) and [here](https://www.balena.io/fin/1.0/docs/getting-started/). However, to my many attempts, I can not get my computer to recognize balenaFin after plugging in my micro-USB cable to the debug port.

I am running Ubuntu 18.04LTS. Any help would be appreciated. Thank you.

 ![Screenshot from 2020-02-13 09-57-09](https://global.discourse-cdn.com/balena/original/2X/3/306110d474b6ef9ed086b181933f82a307a1359f.png)

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**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [February 13, 2020, 5:00pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/2 "2020-02-13T17:00:40Z")

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Hello, on Linux you need to run Etcher as root for usbboot devices to be recognized.

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**Author:** ![duysPES](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@duysPES](https://forums.balena.io/u/duysPES)\
**Post date:** [February 13, 2020, 5:01pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/3 "2020-02-13T17:01:34Z")

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hello I have attempted to ‘sudo’ still does not recognize.

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**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [February 13, 2020, 5:06pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/4 "2020-02-13T17:06:28Z")

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Can you please run `lsusb` and check if you see `ID 0a5c:2764 Broadcom Corp. USB2.0 Hub` here when the fin is plugged ?

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<div class="post-metadata">

**Author:** ![duysPES](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@duysPES](https://forums.balena.io/u/duysPES)\
**Post date:** [February 13, 2020, 5:07pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/5 "2020-02-13T17:07:35Z")

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```auto
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 2c42:1205  
Bus 001 Device 005: ID 0c45:7605 Microdia 
Bus 001 Device 027: ID 2341:0042 Arduino SA Mega 2560 R3 (CDC ACM)
Bus 001 Device 013: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 010: ID 1b1c:1b3e Corsair 
Bus 001 Device 008: ID 8087:0aa7 Intel Corp. 
Bus 001 Device 030: ID 0a5c:2764 Broadcom Corp. <----------- Found
Bus 001 Device 002: ID 046d:085c Logitech, Inc. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

```

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<div class="post-metadata">

**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [February 13, 2020, 5:08pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/6 "2020-02-13T17:08:52Z")

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Which version of etcher are you using ? Can you please try the latest deb package [https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron\_1.5.76\_amd64.deb](https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron_1.5.76_amd64.deb) ?

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<div class="post-metadata">

**Author:** ![duysPES](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@duysPES](https://forums.balena.io/u/duysPES)\
**Post date:** [February 13, 2020, 5:10pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/7 "2020-02-13T17:10:56Z")

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I have tried the latest balena App image for linux x64, as well using apt to install. The screen shot from my initial post shows at the bottom left that I am using version 1.5.51.

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**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [February 13, 2020, 5:12pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/8 "2020-02-13T17:12:04Z")

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Please try the latest deb from [https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron\_1.5.76\_amd64.deb](https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron_1.5.76_amd64.deb) .  
Run etcher with `sudo /opt/balenaEtcher/balena-etcher-electron` .

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<div class="post-metadata">

**Author:** ![duysPES](https://avatars.discourse-cdn.com/v4/letter/d/e47774/32.png) [@duysPES](https://forums.balena.io/u/duysPES)\
**Post date:** [February 13, 2020, 5:13pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/9 "2020-02-13T17:13:50Z")

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That seems to have done the trick. Thank you very much @zvin

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<div class="post-metadata">

**Author:** ![zvin](https://avatars.discourse-cdn.com/v4/letter/z/a5b964/32.png) [@zvin](https://forums.balena.io/u/zvin)\
**Post date:** [February 13, 2020, 5:15pm UTC](https://forums.balena.io/t/balenaetcher-not-recognizing-balenafin-using-balenaos-mg/63076/10 "2020-02-13T17:15:32Z")

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You’re welcome.  
I’ve just checked, the latest AppImage should also work: [https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron-1.5.76-linux-x64.zip](https://github.com/balena-io/etcher/releases/download/v1.5.76/balena-etcher-electron-1.5.76-linux-x64.zip)  
You also need to run it with `sudo`