# balenaEtcher fails to install

**URL:** <https://forums.balena.io/t/balenaetcher-fails-to-install/124441>\
**Category:** balenaEtcher\
**Created:** [June 2, 2020, 2:21pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441 "2020-06-02T14:21:26Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![sicabboy](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@sicabboy](https://forums.balena.io/u/sicabboy)\
**Post date:** [June 2, 2020, 2:21pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/1 "2020-06-02T14:21:26Z")

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Hi,

I have downloaded the latest version of Etcher V1.5.95 on a Windows 10 Home and when I try to install it it hangs forever at “Installing, please wait…” as you can see in the image attached ![2020-06-02_16-16-35](https://global.discourse-cdn.com/balena/original/2X/f/f6284c7378aeed438ccf7772f1755c4729ff86ca.png)

I have even tried to change the compatibility options here

 ![2020-06-02_16-19-43](https://global.discourse-cdn.com/balena/original/2X/0/017db52d21f941193316283cf81b9db55e83ee0f.png) without any luck.

I had earlier versions of balenaEtcher installed and worked without no problems. The issues started when I tried to upgrade.

Looking forward to hear your thoughts,  
Thanks

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**Author:** ![jviotti](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jviotti/32/220_2.png) [@jviotti](https://forums.balena.io/u/jviotti)\
**Post date:** [June 2, 2020, 2:26pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/2 "2020-06-02T14:26:30Z")

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Hey there! I’m sorry that you are having issues. Does it work fine if you try to install an older version: [https://github.com/balena-io/etcher/releases](https://github.com/balena-io/etcher/releases)? If that does work, then it might mean that our latest installer is broken for some reason.

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**Author:** ![sicabboy](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@sicabboy](https://forums.balena.io/u/sicabboy)\
**Post date:** [June 2, 2020, 2:36pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/3 "2020-06-02T14:36:31Z")

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Yes! 1.5.87 installed without problems.

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**Author:** ![jviotti](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/jviotti/32/220_2.png) [@jviotti](https://forums.balena.io/u/jviotti)\
**Post date:** [June 2, 2020, 2:38pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/4 "2020-06-02T14:38:05Z")

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Thanks for testing this out. We’ll take a closer look at it. In the mean-time, installing the latest version of Etcher might work if you completely uninstall the existing Etcher installation first.

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**Author:** ![robstermn](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@robstermn](https://forums.balena.io/u/robstermn)\
**Post date:** [October 10, 2020, 9:16pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/7 "2020-10-10T21:16:41Z")

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I’m having the same issue?  
Tried some of the older releases with the same result?  
Just hangs at:

![image](https://global.discourse-cdn.com/balena/original/2X/7/73851b51deaf3739dc25f65cb37e4ed370b8fa46.png)

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**Author:** ![robstermn](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@robstermn](https://forums.balena.io/u/robstermn)\
**Post date:** [October 10, 2020, 9:45pm UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/8 "2020-10-10T21:45:31Z")

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And if I try and uninstall I get the following error:

 ![image](https://global.discourse-cdn.com/balena/original/2X/f/f8b69b2ce74930a4d00c1602b4b4d1e547e021dc.png)

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**Author:** ![georgiats](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/georgiats/32/2571_2.png) [@georgiats](https://forums.balena.io/u/georgiats)\
**Post date:** [October 12, 2020, 10:13am UTC](https://forums.balena.io/t/balenaetcher-fails-to-install/124441/13 "2020-10-12T10:13:06Z")

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Hey Bob, is it possible that during your tests with several versions there may have been a mixup.  
Could you please try to install v1.5.52 again from here [https://github.com/balena-io/etcher/releases](https://github.com/balena-io/etcher/releases) and then try to uninstall it and see if this trick works for you?  
Let us know if you need some extra help.