# BalenaEtcher doesn't work!

**URL:** <https://forums.balena.io/t/balenaetcher-doesnt-work/367893>\
**Category:** balenaEtcher\
**Tags:** support\
**Created:** [May 8, 2023, 3:41pm UTC](https://forums.balena.io/t/balenaetcher-doesnt-work/367893 "2023-05-08T15:41:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![usedbytes](https://avatars.discourse-cdn.com/v4/letter/u/858c86/32.png) [@usedbytes](https://forums.balena.io/u/usedbytes)\
**Post date:** [May 8, 2023, 3:41pm UTC](https://forums.balena.io/t/balenaetcher-doesnt-work/367893/1 "2023-05-08T15:41:19Z")

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Hi Support team,  
I downloaded the latest version of BalenaEtcher, but when I launch it , it only shows a white screen. I tried to Uninstall& install it so many times but it didn’t work and i also tried to run it as an administrator and nothing happened.  
I’m using Windows 10 (32bit machine).  
And thank you in advance.

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**Author:** ![the-real-kenna](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/the-real-kenna/32/9598_2.png) [@the-real-kenna](https://forums.balena.io/u/the-real-kenna)\
**Post date:** [May 8, 2023, 11:03pm UTC](https://forums.balena.io/t/balenaetcher-doesnt-work/367893/2 "2023-05-08T23:03:48Z")

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Hi @usedbytes,

For 32-bit OS’s, we recommend using a specific version of Etcher (v1.7.9), else you will run into this issue where it shows a blank white screen. You’ll actually get that version installed automatically if you choose the “Legacy 32 bit” download from the [Etcher Page](https://www.balena.io/etcher).

Please give that a try and let us know if using that version specifically resolves the problem for you.

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**Author:** ![myarmolinsky](https://avatars.discourse-cdn.com/v4/letter/m/9dc877/32.png) [@myarmolinsky](https://forums.balena.io/u/myarmolinsky)\
**Post date:** [May 15, 2023, 12:24pm UTC](https://forums.balena.io/t/balenaetcher-doesnt-work/367893/4 "2023-05-15T12:24:39Z")

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Hi, following up on my colleague’s previous message. Have you tried using the Legacy 32 bit version of etcher (v.1.7.9) with your 32-bit OS? Could you please confirm whether it has resolved the problem for you?

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**Author:** ![GregB](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@GregB](https://forums.balena.io/u/GregB)\
**Post date:** [March 22, 2024, 8:04am UTC](https://forums.balena.io/t/balenaetcher-doesnt-work/367893/6 "2024-03-22T08:04:31Z")

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GregB here \>\> I have the same issue. The Legacy 32 bit version also shows a totally white screen. Also, Rufus doesn’t work either. I don’t know if this pertinent, but this is a Bastard computer from Dell Studio: 64-bit hardware, but 32-bit Windows 10. El Cheepo (El Crappo?)!!!