# BalenaCam Problem...

**URL:** <https://forums.balena.io/t/balenacam-problem/86505>\
**Category:** Product support\
**Created:** [March 27, 2020, 3:01am UTC](https://forums.balena.io/t/balenacam-problem/86505 "2020-03-27T03:01:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AbeerB](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@AbeerB](https://forums.balena.io/u/AbeerB)\
**Post date:** [March 27, 2020, 3:01am UTC](https://forums.balena.io/t/balenacam-problem/86505/1 "2020-03-27T03:01:02Z")

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Sorry, this is my first post and idrk where to put this so here’s a link to my post [BalenaCam Connection Always Fails, ValueError: ... does not appear to be an IPv4 or IPv6 address](https://forums.balena.io/t/balenacam-connection-always-fails-valueerror-does-not-appear-to-be-an-ipv4-or-ipv6-address/86504) . Please help me out, my BalenaCam does not work. Appreciate it!

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**Author:** ![nghiant2710](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nghiant2710](https://forums.balena.io/u/nghiant2710)\
**Post date:** [March 27, 2020, 8:35am UTC](https://forums.balena.io/t/balenacam-problem/86505/2 "2020-03-27T08:35:20Z")

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Hi there,

We will get back to you in the other post you sent.