# Balena Sound not initialising on Rpi 3B+ **URL:** \ **Category:** Product support\ **Created:** [August 24, 2020, 6:46pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203 "2020-08-24T18:46:39Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![infonut](https://avatars.discourse-cdn.com/v4/letter/i/9fc29f/32.png) [@infonut](https://forums.balena.io/u/infonut)\ **Post date:** [August 24, 2020, 6:46pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/1 "2020-08-24T18:46:39Z")
I’ve flashed 2.53.9r1 onto a 3B+ and while it seemingly boots and connects to the VPN without any issues (even displaying the Balena logo on the LCD) the logs never move past the following: ``` 24.08.20 18:59:06 (+0100) Supervisor starting 24.08.20 18:59:06 (+0100) Applying configuration change {"SUPERVISOR_POLL_INTERVAL":"900000","SUPERVISOR_DELTA_VERSION":"3"} 24.08.20 18:59:06 (+0100) Applied configuration change {"SUPERVISOR_POLL_INTERVAL":"900000","SUPERVISOR_DELTA_VERSION":"3"} 24.08.20 18:59:07 (+0100) Creating network 'default' 24.08.20 18:59:07 (+0100) Applying configuration change {"SUPERVISOR_DELTA":"1"} 24.08.20 18:59:07 (+0100) Applied configuration change {"SUPERVISOR_DELTA":"1"} ``` Rebooting yields the following ``` 24.08.20 19:37:34 (+0100) Rebooting 27.07.20 14:02:20 (+0100) Supervisor starting ``` No services download. Please can someone suggest what I might be doing wrong? Thanks in advance! ---
**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\ **Post date:** [August 24, 2020, 6:51pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/4 "2020-08-24T18:51:28Z")
Hey @infonut it sounds like the supervisor is not running correctly. Can you run the device diagnostic on this device and see what it shows? Also pulling logs from the supervisor by opening a webterminal to hostOS and running ` journalctl -u resin-supervisor --no-pager` will also help debugging. ---
**Author:** ![infonut](https://avatars.discourse-cdn.com/v4/letter/i/9fc29f/32.png) [@infonut](https://forums.balena.io/u/infonut)\ **Post date:** [August 24, 2020, 6:53pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/6 "2020-08-24T18:53:36Z")
Hi @shaunmulligan thanks for responding! ``` Jul 27 13:02:12 7e8013e resin-supervisor[1701]: resin_supervisor Jul 27 13:02:12 7e8013e resin-supervisor[1728]: active Jul 27 13:02:14 7e8013e resin-supervisor[1731]: REGISTRY_ENDPOINT has changed! Jul 27 13:02:14 7e8013e resin-supervisor[1731]: Container config has changed! Jul 27 13:02:14 7e8013e resin-supervisor[1731]: resin_supervisor Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [info] Supervisor v11.9.9 starting up... Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [info] Setting host to discoverable Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [warn] Invalid firewall mode: . Reverting to state: off Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [info] 🔥 Applying firewall mode: off Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [debug] Starting logging infrastructure Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [info] Starting firewall Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [success] 🔥 Firewall mode applied Jul 27 13:02:20 7e8013e resin-supervisor[1731]: [debug] Starting api binder Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [event] Event: Supervisor start {} Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Performing database cleanup for container log timestamps Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [info] Previous engine snapshot was not stored. Skipping cleanup. Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Handling of local mode switch is completed Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Connectivity check enabled: true Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Starting periodic check for IP addresses Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [info] Reporting initial state, supervisor version and API info Jul 27 13:02:21 7e8013e resin-supervisor[1731]: (node:1) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead. Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [info] Waiting for connectivity... Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Skipping preloading Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [info] Starting API server Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [info] Supervisor API successfully started on port 48484 Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [info] Applying target state Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Ensuring device is provisioned Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Starting current state report Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Starting target state poll Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [debug] Finished applying target state Jul 27 13:02:21 7e8013e resin-supervisor[1731]: [success] Device state apply success Jul 27 13:02:22 7e8013e resin-supervisor[1731]: [info] Applying target state Jul 27 13:02:22 7e8013e resin-supervisor[1731]: [debug] Finished applying target state Jul 27 13:02:22 7e8013e resin-supervisor[1731]: [success] Device state apply success Aug 24 18:38:33 7e8013e resin-supervisor[1731]: [info] Internet Connectivity: OK Aug 24 18:38:43 7e8013e resin-supervisor[1731]: [info] Waiting for connectivity... Aug 24 18:38:53 7e8013e resin-supervisor[1731]: [info] Internet Connectivity: OK Aug 24 18:43:18 7e8013e resin-supervisor[1731]: [api] GET /v1/healthy 200 - 18.955 ms Aug 24 18:48:19 7e8013e resin-supervisor[1731]: [api] GET /v1/healthy 200 - 6.380 ms Aug 24 18:48:21 7e8013e resin-supervisor[1731]: [debug] Attempting container log timestamp flush... Aug 24 18:48:21 7e8013e resin-supervisor[1731]: [debug] Container log timestamp flush complete ``` ---
**Author:** ![shaunmulligan](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/shaunmulligan/32/34_2.png) [@shaunmulligan](https://forums.balena.io/u/shaunmulligan)\ **Post date:** [August 24, 2020, 6:58pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/7 "2020-08-24T18:58:34Z")
That all looks correct and seems to be running fine. Are there any images on the device? run `balena-engine images` . Additionally from the diagnostics page change you paste both the target and current supervisor config ---
**Author:** ![infonut](https://avatars.discourse-cdn.com/v4/letter/i/9fc29f/32.png) [@infonut](https://forums.balena.io/u/infonut)\ **Post date:** [August 24, 2020, 7:10pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/8 "2020-08-24T19:10:21Z")
Thanks for your help. Here’s `balena-engine images` ``` REPOSITORY TAG IMAGE ID CREATED SIZE balena/armv7hf-supervisor v11.9.9 c3a05ab1b257 4 weeks ago 62.7MB balena-healthcheck-image latest 851163c78e4a 7 months ago 4.85kB ``` status ``` { "api_port": 48484, "ip_address": "192.168.0.94", "os_version": "balenaOS 2.53.9+rev1", "mac_address": "", "supervisor_version": "11.9.9", "update_pending": false, "update_failed": false, "update_downloaded": false } ``` and target state ``` { "local": { "name": "damp-sky", "config": { "RESIN_SUPERVISOR_DELTA_VERSION": "3", "RESIN_SUPERVISOR_NATIVE_LOGGER": "true", "RESIN_HOST_CONFIG_avoid_warnings": "1", "RESIN_HOST_CONFIG_disable_splash": "1", "RESIN_HOST_CONFIG_dtparam": "\"i2c_arm=on\",\"spi=on\",\"audio=on\"", "RESIN_HOST_CONFIG_gpu_mem": "16", "RESIN_HOST_FIREWALL_MODE": "", "RESIN_SUPERVISOR_DELTA": "1", "RESIN_SUPERVISOR_POLL_INTERVAL": "900000" }, "apps": { "1725186": { "name": "forest", "services": {}, "volumes": {}, "networks": {} } } }, "dependent": { "apps": {}, "devices": {} } } ``` Running a Device health check it mentions the following error, may be relevant?: ``` check_networking Some networking issues detected: test_balena_registry: Could not communicate with for authentication ``` ---
**Author:** ![ab77](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ab77/32/2870_2.png) [@ab77](https://forums.balena.io/u/ab77)\ **Post date:** [August 24, 2020, 7:22pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/9 "2020-08-24T19:22:55Z")
Do you have any releases built for balenaSound? It should appear under the “Releases” dashboard section, for this app… ---
**Author:** ![infonut](https://avatars.discourse-cdn.com/v4/letter/i/9fc29f/32.png) [@infonut](https://forums.balena.io/u/infonut)\ **Post date:** [August 24, 2020, 7:52pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/10 "2020-08-24T19:52:20Z")
Thanks for replying. I realised after reading it that I was trying to start from scratch rather than loading the release at [this](https://www.balena.io/blog/turn-your-old-speakers-or-hi-fi-into-bluetooth-receivers-using-only-a-raspberry-pi/#setuptheraspberrypi) link. Problem solved, thanks very much! ---
**Author:** ![ab77](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ab77/32/2870_2.png) [@ab77](https://forums.balena.io/u/ab77)\ **Post date:** [August 24, 2020, 8:06pm UTC](https://forums.balena.io/t/balena-sound-not-initialising-on-rpi-3b/177203/11 "2020-08-24T20:06:49Z")
No worries!