# Balena services downloaded but no running!

**URL:** <https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203>\
**Category:** Product support\
**Tags:** docker, network, balena-cli\
**Created:** [May 24, 2022, 6:14pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203 "2022-05-24T18:14:13Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![RonaldGuilhermePDS](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ronaldguilhermepds/32/8006_2.png) [@RonaldGuilhermePDS](https://forums.balena.io/u/RonaldGuilhermePDS)\
**Post date:** [May 24, 2022, 6:14pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/1 "2022-05-24T18:14:13Z")

</div>

Hey there!  
I’m having a problem with containers on balena Cloud. I made the push in balena-cli and in balenaCloud it only shows “downloaded” and not “running”, what can it be?

i’m trying run multiple containers on raspberry pi 4

 ![asdasd](https://global.discourse-cdn.com/balena/original/2X/e/e208a3d4bdd86a938270ef468aad5e6e5ddb41a2.png)

log only appear “Intalling service …”

 ![asdasdasd](https://global.discourse-cdn.com/balena/original/2X/1/1bde24d5f2485f88513f17ddc17f8df787780dc4.png)

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<div class="post-metadata">

**Author:** ![alanb128](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/alanb128/32/2839_2.png) [@alanb128](https://forums.balena.io/u/alanb128)\
**Post date:** [May 25, 2022, 2:09am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/2 "2022-05-25T02:09:53Z")

</div>

Hello, Just a thought but are you using any `depends_on` options in your docker-compose file? If not, feel free to enable support access and provide the UUID and we will take a look.

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<div class="post-metadata">

**Author:** ![tjb](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@tjb](https://forums.balena.io/u/tjb)\
**Post date:** [May 25, 2022, 9:01am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/4 "2022-05-25T09:01:49Z")

</div>

Hi. i have the exact some problem. it was all working fine until this release. now it is stuck on “downloading”. were you able to resolve it?

 ![image](https://global.discourse-cdn.com/balena/original/2X/b/be6e8034f7c801d32e16e5a36202d48f0435afc7.png)

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<div class="post-metadata">

**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\
**Post date:** [May 25, 2022, 11:37am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/5 "2022-05-25T11:37:29Z")

</div>

Hello @tjb Did a reboot solves the issue?

Feel free to grant support access and share the UUID or URL of your device over DM on the forums 🙂

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<div class="post-metadata">

**Author:** ![tjb](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@tjb](https://forums.balena.io/u/tjb)\
**Post date:** [May 25, 2022, 11:38am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/6 "2022-05-25T11:38:36Z")

</div>

Hi, yes i tried several times. i will DM you and give support access.

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<div class="post-metadata">

**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\
**Post date:** [May 25, 2022, 11:39am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/7 "2022-05-25T11:39:03Z")

</div>

Thanks

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<div class="post-metadata">

**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\
**Post date:** [May 25, 2022, 12:26pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/16 "2022-05-25T12:26:02Z")

</div>

@tjb did this device worked before? I see that you use CM4. Or did you change anything?

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<div class="post-metadata">

**Author:** ![RonaldGuilhermePDS](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ronaldguilhermepds/32/8006_2.png) [@RonaldGuilhermePDS](https://forums.balena.io/u/RonaldGuilhermePDS)\
**Post date:** [May 25, 2022, 12:30pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/17 "2022-05-25T12:30:13Z")

</div>

I enabled support and sent the link in DM. I was reading the logs but I still couldn’t solve it.

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<div class="post-metadata">

**Author:** ![RonaldGuilhermePDS](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ronaldguilhermepds/32/8006_2.png) [@RonaldGuilhermePDS](https://forums.balena.io/u/RonaldGuilhermePDS)\
**Post date:** [May 25, 2022, 1:24pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/26 "2022-05-25T13:24:47Z")

</div>

journalctl --all -n 100 -u balena

output →

 ![asdasdasdasdasdasd](https://global.discourse-cdn.com/balena/original/2X/d/d78b6bfb04f8b9111396ab958d87d91368455693.png)

---

<div class="post-metadata">

**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\
**Post date:** [May 25, 2022, 1:27pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/27 "2022-05-25T13:27:09Z")

</div>

That is very useful @RonaldGuilhermePDS actually according to [our docs](https://www.balena.io/docs/reference/supervisor/docker-compose/) you can only use “specific network names” and we don’t support env var. Could you please change that and see if then it works?

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<div class="post-metadata">

**Author:** ![RonaldGuilhermePDS](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ronaldguilhermepds/32/8006_2.png) [@RonaldGuilhermePDS](https://forums.balena.io/u/RonaldGuilhermePDS)\
**Post date:** [May 25, 2022, 5:43pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/29 "2022-05-25T17:43:22Z")

</div>

impressive! after reading in the documentation the fields that are not supported, the services ran without problem.

 ![image](https://global.discourse-cdn.com/balena/original/2X/1/19a32270333aad74f1b9cbff2494f88c9ad44779.png)

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<div class="post-metadata">

**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\
**Post date:** [May 25, 2022, 6:00pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/30 "2022-05-25T18:00:10Z")

</div>

How did you solve the problem @RonaldGuilhermePDS ?

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<div class="post-metadata">

**Author:** ![RonaldGuilhermePDS](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/ronaldguilhermepds/32/8006_2.png) [@RonaldGuilhermePDS](https://forums.balena.io/u/RonaldGuilhermePDS)\
**Post date:** [May 25, 2022, 6:07pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/31 "2022-05-25T18:07:29Z")

</div>

I removed the following fields that according to the documentation are not supported and edited the volume path.

![image](https://global.discourse-cdn.com/balena/original/2X/4/453c8f362b5d39f2e9270afa0e9af52e2e964c8d.png)

![image](https://global.discourse-cdn.com/balena/original/2X/7/79469675a1ad608fbc1df06371315d6a865c03db.png)

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<div class="post-metadata">

**Author:** ![mpous](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/mpous/32/4742_2.png) [@mpous](https://forums.balena.io/u/mpous)\
**Post date:** [May 25, 2022, 6:21pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/32 "2022-05-25T18:21:36Z")

</div>

Thanks for sharing 🙂

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<div class="post-metadata">

**Author:** ![tjb](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@tjb](https://forums.balena.io/u/tjb)\
**Post date:** [May 26, 2022, 10:21am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/34 "2022-05-26T10:21:29Z")

</div>

@mpous no, nothing was changed other than pushing a code update

---

<div class="post-metadata">

**Author:** ![tjb](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@tjb](https://forums.balena.io/u/tjb)\
**Post date:** [May 26, 2022, 10:32am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/35 "2022-05-26T10:32:38Z")

</div>

journalctl --all -n 100 -u balena

output →

```auto
Connecting to 62c0bdedc81eb2eb43b1d0026732b000...
Spawning shell...
=============================================================
    Welcome to balenaOS
=============================================================
root@62c0bde:~# journalctl --all -n 100 -u balena
-- Logs begin at Wed 2022-05-25 08:30:37 UTC, end at Thu 2022-05-26 10:22:54 UTC. --
May 26 10:01:09 62c0bde 0b5baf9964f0[1588]: [debug] Container log timestamp flush complete
May 26 10:03:25 62c0bde balenad[1646]: time="2022-05-26T10:03:25.204280800Z" level=info msg="shi>
May 26 10:03:26 62c0bde balenad[1646]: time="2022-05-26T10:03:26.405483127Z" level=info msg="shi>
May 26 10:03:26 62c0bde balenad[1588]: time="2022-05-26T10:03:26.410794616Z" level=info msg="ign>
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [info] Applying target state
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] Scheduling another update attempt in 90000>
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at JSON.parse (<anonymous>)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at ConfigTxt.processConfigVarValue (/u>
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:10:2550356
lines 1-10...skipping...
-- Logs begin at Wed 2022-05-25 08:30:37 UTC, end at Thu 2022-05-26 10:22:54 UTC. --
May 26 10:01:09 62c0bde 0b5baf9964f0[1588]: [debug] Container log timestamp flush complete
May 26 10:03:25 62c0bde balenad[1646]: time="2022-05-26T10:03:25.204280800Z" level=info msg="shim balena-engine-containerd-shim started" address=/containerd-shim/8e9f3d48336f59702e8c7f04dd3eedf05684f>
May 26 10:03:26 62c0bde balenad[1646]: time="2022-05-26T10:03:26.405483127Z" level=info msg="shim reaped" id=922cec87063701c8da4a2b87ab16e13ff5d238d6de2da46a32f22526dc1603fa
May 26 10:03:26 62c0bde balenad[1588]: time="2022-05-26T10:03:26.410794616Z" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [info] Applying target state
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] Scheduling another update attempt in 900000ms due to failure: SyntaxError: Unexpected token “ in JSON at position 16
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at JSON.parse (<anonymous>)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at ConfigTxt.processConfigVarValue (/usr/src/app/dist/app.js:10:2563349)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:10:2550356
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:2:101893
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:2:54430
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at baseForOwn (/usr/src/app/dist/app.js:2:31343)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at Function.lodash.mapValues (/usr/src/app/dist/app.js:2:101820)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:2:48870
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at arrayReduce (/usr/src/app/dist/app.js:2:10579)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at baseWrapperValue (/usr/src/app/dist/app.js:2:48806)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at LodashWrapper.lodash.toJSON.lodash.valueOf.lodash.value (/usr/src/app/dist/app.js:2:134888)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at Object.exports.envToBootConfig (/usr/src/app/dist/app.js:10:2550392)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at bootConfigChangeRequired (/usr/src/app/dist/app.js:6:275329)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at changeRequired (/usr/src/app/dist/app.js:6:277255)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at getBackendSteps (/usr/src/app/dist/app.js:6:276958)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at async Object.exports.getRequiredSteps (/usr/src/app/dist/app.js:6:282233)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] Device state apply error SyntaxError: Unexpected token “ in JSON at position 16
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at JSON.parse (<anonymous>)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at ConfigTxt.processConfigVarValue (/usr/src/app/dist/app.js:10:2563349)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:10:2550356
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:2:101893
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at /usr/src/app/dist/app.js:2:54430
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at baseForOwn (/usr/src/app/dist/app.js:2:31343)
May 26 10:03:39 62c0bde 0b5baf9964f0[1588]: [error] at Function.lodash.mapValues (/usr/src/app/dist/app.js:2:101820)

root@62c0bde:~#

```

---

<div class="post-metadata">

**Author:** ![vipulgupta2048](https://avatars.discourse-cdn.com/v4/letter/v/a183cd/32.png) [@vipulgupta2048](https://forums.balena.io/u/vipulgupta2048)\
**Post date:** [May 26, 2022, 11:21am UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/36 "2022-05-26T11:21:17Z")

</div>

Thanks for reverting back, can you send your `docker-compose.yml` file and the output of this query. This API call needs to run on the device: [Interacting with the balena Supervisor - Balena Documentation](https://www.balena.io/docs/reference/supervisor/supervisor-api/#get-v2localtarget-state)

I am trying to see what’s the issue supervisor is pointing out in the target state. Thanks!

---

<div class="post-metadata">

**Author:** ![tjb](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@tjb](https://forums.balena.io/u/tjb)\
**Post date:** [May 26, 2022, 2:53pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/38 "2022-05-26T14:53:16Z")

</div>

thanks @vipulgupta2048. here is the docker-compose.yml file. the one running on the system now is just the USP-IP service.

```auto
version: '2.1'

services:
  USB-IP:
    build: ./USB-IP
    network_mode: host
    privileged: true
    restart: always
    environment:
      - 'DBUS_SYSTEM_BUS_ADDRESS=unix:path=/host/run/dbus/system_bus_socket'
    labels:
      io.balena.features.dbus: '1'
      io.balena.features.kernel-modules: "1"
      io.balena.features.sysfs: "1"
      io.balena.features.supervisor-api: "1"
  wifi-repeater:
    build: ./wifi
    privileged: true
    labels:
      io.balena.features.dbus: '1'

```

---

<div class="post-metadata">

**Author:** ![pipex](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/pipex/32/4840_2.png) [@pipex](https://forums.balena.io/u/pipex)\
**Post date:** [May 26, 2022, 4:49pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/39 "2022-05-26T16:49:42Z")

</div>

Thank you for sharing that @tjb, could you also go to your device page and under `Diagnostics > Supervisor State` and paste the contents under `Target supervisor state`? This looks like a syntax error in the definition in a config variable, but looking at the state will tell us more.

---

<div class="post-metadata">

**Author:** ![tjb](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@tjb](https://forums.balena.io/u/tjb)\
**Post date:** [May 26, 2022, 8:36pm UTC](https://forums.balena.io/t/balena-services-downloaded-but-no-running/358203/42 "2022-05-26T20:36:48Z")

</div>

hi @pipex please see as requested. i had to do some config to get the usb to work on the CM4 dev board. but it was working for a number of releases.

```auto
{
  "local": {
    "name": "aged-moon",
    "config": {
      "RESIN_SUPERVISOR_DELTA_VERSION": "3",
      "RESIN_SUPERVISOR_NATIVE_LOGGER": "true",
      "RESIN_HOST_CONFIG_arm_64bit": "1",
      "RESIN_HOST_CONFIG_disable_splash": "1",
      "RESIN_HOST_CONFIG_dtoverlay": "\"vc4-fkms-v3d\",“dwc2,dr_mode=host”",
      "RESIN_HOST_CONFIG_dtparam": "\"i2c_arm=on\",\"spi=on\",\"audio=on\"",
      "RESIN_HOST_CONFIG_enable_uart": "1",
      "RESIN_HOST_CONFIG_gpu_mem": "16",
      "RESIN_HOST_FIREWALL_MODE": "",
      "RESIN_SUPERVISOR_DELTA": "1",
      "RESIN_SUPERVISOR_POLL_INTERVAL": "900000",
      "RESIN_SUPERVISOR_DELTA_REQUEST_TIMEOUT": "59000"
    },
    "apps": {
      "1930096": {
        "releaseId": 2174693,
        "commit": "5cfface507a0b1226b5e47dfd0b04735",
        "name": "Universal_Payload_OS",
        "services": {
          "1574448": {
            "privileged": true,
            "labels": {
              "io.balena.features.dbus": "1"
            },
            "imageId": 4937833,
            "serviceName": "wifi-repeater",
            "image": "registry2.balena-cloud.com/v2/9b5646c0c8d8e3dac336979f264daad9@sha256:bf0c865b2a6d1cda23e82f39ed3ba1818f04410d8b17c26217c9937979b05d55",
            "running": true,
            "environment": {
              "AP_PASSWORD": "removed",
              "AP_SSID": "UniPayload",
              "WIFI_PASSWORD": "removed",
              "WIFI_SSID": "UniPayload"
            }
          },
          "1578685": {
            "network_mode": "host",
            "privileged": true,
            "restart": "always",
            "environment": {
              "DBUS_SYSTEM_BUS_ADDRESS": "unix:path=/host/run/dbus/system_bus_socket",
              "AP_PASSWORD": "removed",
              "AP_SSID": "UniPayload",
              "WIFI_PASSWORD": "removed",
              "WIFI_SSID": "UniPayload"
            },
            "labels": {
              "io.balena.features.dbus": "1",
              "io.balena.features.kernel-modules": "1",
              "io.balena.features.supervisor-api": "1",
              "io.balena.features.sysfs": "1"
            },
            "imageId": 4937832,
            "serviceName": "USB-IP",
            "image": "registry2.balena-cloud.com/v2/b4b429862f9f032b1085250705101fe2@sha256:6db457e3bbe43a039dafb913849d3a5ea31e5dbf000b64b2b721689ba1f72682",
            "running": true
          }
        },
        "networks": {},
        "volumes": {}
      }
    }
  },
  "dependent": {
    "apps": {},
    "devices": {}
  }
}

```

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