# balena-dash "Page load error"

**URL:** <https://forums.balena.io/t/balena-dash-page-load-error/52690>\
**Category:** Project help\
**Tags:** raspberrypi3\
**Created:** [December 23, 2019, 5:45pm UTC](https://forums.balena.io/t/balena-dash-page-load-error/52690 "2019-12-23T17:45:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Dlemas](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@Dlemas](https://forums.balena.io/u/Dlemas)\
**Post date:** [December 23, 2019, 5:45pm UTC](https://forums.balena.io/t/balena-dash-page-load-error/52690/1 "2019-12-23T17:45:15Z")

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I just noticed my balenaDash is not loading pictures. I restarted the device and get the following error. ![IMG_9260](https://global.discourse-cdn.com/balena/original/2X/9/950cdf47f023afaad5788c24ebb5368a9b5d138e.jpeg)

How best to proceed and troubleshoot?

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**Author:** ![thgreasi](https://sea2.discourse-cdn.com/balena/user_avatar/forums.balena.io/thgreasi/32/454_2.png) [@thgreasi](https://forums.balena.io/u/thgreasi)\
**Post date:** [December 23, 2019, 5:58pm UTC](https://forums.balena.io/t/balena-dash-page-load-error/52690/2 "2019-12-23T17:58:27Z")

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Hi Dominic,  
Is this a balenaCloud device?  
If it, I would suggest you to open the device’s page in the dashboard and try running the device health checks that we have in the Diagnostics page.  
Moreover it would be interesting to check whether you can see any error related logs in the logs panel in the device summary page.  
Let me also point you on our blog post with instructions on how to troubleshot belanaOS further by using an SSH connection to the hostOS:

> **[Top 6 tips for troubleshooting your host OS with resin.io](https://www.balena.io/blog/top-6-tips-for-troubleshooting-your-host-os-with-resin-io/)**
>
> We recently released a feature that gives you a lot more visibility into your remote devices running on resin.io. For those with resinOS versions 2.7.5 and above, it is now possible to SSH into the host OS. This can be done directly from the...

Kind regards,  
Thodoris

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<div class="post-metadata">

**Author:** ![Dlemas](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@Dlemas](https://forums.balena.io/u/Dlemas)\
**Post date:** [December 23, 2019, 6:07pm UTC](https://forums.balena.io/t/balena-dash-page-load-error/52690/3 "2019-12-23T18:07:14Z")

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I found a solution ([https://github.com/balena-io-projects/balena-dash/issues/37](https://github.com/balena-io-projects/balena-dash/issues/37)).

Basically, When all containers are up and running, go to the dashboard and restart just the WPE contaner, and let me know if this fixes the issue.